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Complaint-handling process for:
AIG Assurance Canada1. Speak with front line staff.
2. Contact the Manager or Director of the business unit.
3. Contact:
Ms. Marika Wenczler
Ombudsman
60 Yonge Street
Toronto, ON M5E 1H5
Telephone: 1-800-387-4483 ext. 2903 Third-party complaint-handling process for this institution:
Canadian Life and Health Insurance OmbudService(CLHIO)
1 Queen Street East
Suite 1605A
Toronto, ON
M5C 2X9
Toll free: 1-888-295-8112
In Toronto call: 416-777-9002
Fax: 416-777-9750
E-mail: information@clhio.ca
FCAC makes every reasonable effort to ensure the accuracy and completeness of the material
placed on its Web site. If you find any information that is no longer valid, please
contact us.
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