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Complaint-handling process for:
AIG Life Insurance Company of Canada1. Speak with front line staff
2. Contact the Manager or Director of the business unit
3. Contact:
Ms Judy Hodge
Ombudsman
145 Wellington Street West
8th Floor
Toronto, ON M5J 2T4
Telephone: 1-877-742-5244 ext.3751 or 905-331-3751 Third-party complaint-handling process for this institution:
Canadian Life and Health Insurance OmbudService(CLHIO)
1 Queen Street East
Suite 1605A
Toronto, ON
M5C 2X9
Toll free: 1-888-295-8112
In Toronto call: 416-777-9002
Fax: 416-777-9750
E-mail: information@clhio.ca
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