Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

FrançaisContact UsHelpSearchCanada Site
HomeSite MapGlossaryLinksPublications
About FCAC
blue spacer
About the Financial Services Sector
blue spacer
For Consumers
blue spacer
Consumer Protection
Resource Centre
Making a Complaint
Consumer Alerts
Questions and Answers
ABM Fees on Cash Withdrawals
Try Our Quizzes
submenu_tab
blue spacer
Compliance Information
blue spacer
Media Room
blue spacer



 For Consumers

 Complaint-handling Process Search Tool - Results


[ New Search ]

Complaint-handling process for:

Allianz Global Risks US Insurance Company
1. Contact the Head of the Claims Department:

Bob Grouchy
Telephone: 416-969-3672

or

Contact the Head of the Underwriting Department:

Carsten Scheffel
Chief Agent
AGR Canada
130 Adelaide Street West, Suite 1600
Toronto, ON M5H 3P5
Telephone: 416-849-4500
Fax: 416-849-4554

2. If you remain unsatisfied, contact:

Sheldon Glickman
General Counsel & Compliance Officer
AGR Canada
130 Adelaide Street West, Suite 1600
Toronto, ON M5H 3P5
Telephone: 416-849-4188
Fax: 416-849-4554

 

Third-party complaint-handling process for this institution:

General Insurance OmbudService (GIO)

Head Office
55 St. Clair Ave W, Suite 255
Toronto, ON M4V 2Y7
Telephone: 416-921-9316
Fax: 416-967-6320
General Manager's E-mail: info@gio-scad.org

Atlantic Provinces
Telephone: 902-429-2730 or toll-free 1-800-565-7189 (Atlantic Provinces only)
E-mail: consumercentreatlantic@gio-scad.org

Ontario
Telephone: 416-644-4968 or toll-free 1-877-225-0446 (Ontario only)
E-mail: consumercentreontario@gio-scad.org

Quebec
Telephone: 514-288-6015 or toll-free 1-800-361-5131 (Quebec only)
E-mail: consumercentrequebec@gio-scad.org

British Columbia and Yukon
Telephone: 604-684-3635 or toll-free 1-877-772-3777
E-mail: consumercentrebritishcolumbia@gio-scad.org

Prairies, Northwest Territories & Nunavut
Telephone: 780-421-8181 or toll-free 1-888-421-4212 (Prairies, Northwest Territories & Nunavut only)
E-mail: consumercentreprairies@gio-scad.org

Alberta
Automobile premium calculations and/or alleged contractual practices
Telephone: 780-421-8181 (Edmonton area) or toll-free 1-888-421-4212
E-mail: consumercentreprairies@gio-scad.org

 

FCAC makes every reasonable effort to ensure the accuracy and completeness of the material placed on its Web site. If you find any information that is no longer valid, please contact us.

 

[Back to top]
FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
Print IconPrintable Version


Last Modified: 2005-04-12
Important Notices