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Complaint-handling process for:
Allianz Life Insurance Company of North America1. Speak with the office or person who sold the product or provided the service to you.
2. If the complaint is unresolved, contact:
Corporate Complaint Coordinator
Allianz Life Insurance Company of North America
5701 Golden Hills Drive
Minneapolis, MN 55416-6495
United States
3. If the complaint remains unresolved, the final step is to contact the Allianz Life Ombudsman Liaison:
Mr. Bruce Elliott
Chief Agent
Allianz Life Insurance Company of North America
2005 Sheppard Avenue East, Suite 700
Willowdale, ON M2J 5B4 Third-party complaint-handling process for this institution:
Canadian Life and Health Insurance OmbudService(CLHIO)
1 Queen Street East
Suite 1605A
Toronto, ON
M5C 2X9
Toll free: 1-888-295-8112
In Toronto call: 416-777-9002
Fax: 416-777-9750
E-mail: information@clhio.ca
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