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Complaint-handling process for:
American Bankers Life Assurance Company of Florida1. Contact the customer service representatives:
PO Box 7000
Kingston, ON K7L 5V3
Telephone: 1-800-361-5344 (English) or 1-800-661-5800 (French)
Fax: 1-800-645-9405
Please provide a current billing statement, which includes name, address and account number. Please provide details and the reason for the complaint and the outcome expected along with a telephone number or address where you can be reached. Third-party complaint-handling process for this institution:
Canadian Life and Health Insurance OmbudService(CLHIO)
1 Queen Street East
Suite 1605A
Toronto, ON
M5C 2X9
Toll free: 1-888-295-8112
In Toronto call: 416-777-9002
Fax: 416-777-9750
E-mail: information@clhio.ca
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