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Complaint-handling process for:
American Income Life Insurance Company1. Contact the American Income Life Insurance Company agency in your area. Or, you may contact the head office:
American Income Life Insurance Company
PO Box 2608
Waco, Texas 76797
United States
Telephone: (254) 761-6400 or
1-800-433-3405
E-mail: pos@ailife.com.
2. If the complaint is unresolved, send your written complaint to:
Ms. Charlotte Hromadka
PO Box 2608
Waco, Texas 76797
United States
Fax: 1-254-741-5720
E-mail: chromadka@ailife.com
3. If the complaint is unresolved, send your written complaint to the ombudsman:
Ms. Mary Schronk
PO Box 2608
Waco, Texas 76797
United States
Fax: 1-254-741-5745
E-mail: mschronk@ailife.com Third-party complaint-handling process for this institution:
Not applicable.
FCAC makes every reasonable effort to ensure the accuracy and completeness of the material
placed on its Web site. If you find any information that is no longer valid, please
contact us.
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