|
[ New Search ]
Complaint-handling process for:
Alea Europe LtdLimited to the business of reinsurance and limited to the servicing of policies issued prior to May 14, 2004.
1. Speak with your Treaty Underwriter.
2. If the complaint remains unresolved, contact the Complaint Liaison Officer:
Ms. Margaret Walker
Complaint Liaison Officer
900-55 University Avenue
Toronto, ON M5J 2H1
Telephone: 416-366-3012 ext. 29
Fax: 416-366-3465
E-mail: marg.walker@aleagroup.com
3. If the complaint remains unresolved, contact the Chief Agent - Canada:
Mr. Patrick J. King
Chief Agent - Canada
900-55 University Avenue
Toronto, ON M5J 2H1
Telephone: 416-366-3012 ext. 26
Fax: 416-366-3465
E-mail: pat.king@aleagroup.com Third-party complaint-handling process for this institution:
General Insurance OmbudService (GIO)
Head Office
55 St. Clair Ave W, Suite 255
Toronto, ON M4V 2Y7
Telephone: 416-921-9316
Fax: 416-967-6320
General Manager's E-mail: info@gio-scad.org
Atlantic Provinces
Telephone: 902-429-2730 or toll-free 1-800-565-7189 (Atlantic Provinces only)
E-mail: consumercentreatlantic@gio-scad.org
Ontario
Telephone: 416-644-4968 or toll-free 1-877-225-0446 (Ontario only)
E-mail: consumercentreontario@gio-scad.org
Quebec
Telephone: 514-288-6015 or toll-free 1-800-361-5131 (Quebec only)
E-mail: consumercentrequebec@gio-scad.org
British Columbia and Yukon
Telephone: 604-684-3635 or toll-free 1-877-772-3777
E-mail: consumercentrebritishcolumbia@gio-scad.org
Prairies, Northwest Territories & Nunavut
Telephone: 780-421-8181 or toll-free 1-888-421-4212 (Prairies, Northwest Territories & Nunavut only)
E-mail: consumercentreprairies@gio-scad.org
Alberta
Automobile premium calculations and/or alleged contractual practices
Telephone: 780-421-8181 (Edmonton area) or toll-free 1-888-421-4212
E-mail: consumercentreprairies@gio-scad.org
|
FCAC makes every reasonable effort to ensure the accuracy and completeness of the material
placed on its Web site. If you find any information that is no longer valid, please
contact us.
|
|
]
