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Developing a Management and Accountability Framework for the
Quebec Federal Council
Final Report
December 2003
Table of Contents
Forward
This report fulfils the mandate of developing a management and
accountability framework for the Quebec Federal Council (QFC) and the tools required for its
implementation. The mandate is part of the second phase of the modern comptrollership project. Sponsored by
the QFC and carried out under the supervision of the director general of the QFC Office, the
project was made possible by funding from the Comptrollership Modernization Directorate of the Treasury
Board of Canada Secretariat.
The first phase of the project was completed in 2001-2002 and
consisted in a review of literature on various horizontal management models. The second phase narrows
the focus to integrating financial and non-financial performance information into the QFC's
planning and management process via a results-based management and accountability framework. Such a
framework would improve the QFC's strategic decision-making and strengthen its ability to
demonstrate accountability. Phase ll of the project began in September 2002 and will conclude at the end of
fiscal 2003-2004.
Modern comptrollership is defined as a set of principles derived
from a new way of thinking or management method. One of its principles is that stewardship of
public resources should no longer be the sole domain of specialists; it must become a management
function. Every modern manager, from the front line to the executive committee table, has to be
capable of making decisions that bring together:
- Integrated financial and non-financial information
- Sound risk management
- Appropriate controls
- Public Service values and ethics
Our project focuses on one of the four pillars of modern
comptrollership: the integration of financial and non-financial information. However, all the pillars are
taken into account, as they form a complete whole.
In February 2003, the Treasury Board of Canada Secretariat
published a manual for regional managers. Entitled Managing Collaborative
Arrangements, the manual
outlines the various key aspects one must consider to effectively establish and manage one or more
partnership agreements. Our process is a continuation of such a work, but places particular emphasis on
managing all partnerships created by a regional federal council.
To fulfil the mandate described above, a working group composed
of members of the QFC Office and representatives of a number of federal institutions was created.
Subgroups were occasionally formed to carry out specific aspects of the work. Three committees also
volunteered to test the various tools and approaches: the Policy Committee, the Middle Managers' Network
and the Quebec Federal Council on Information Technology. The Canada Customs and Revenue Agency
agreed to create a management chart (a computer tool used to support the implementation of the
management and accountability framework.)
Notes
- Unless otherwise indicated, the activities and projects
described in this report are being carried out in Quebec with federal institutions and employees from that
region.
- The Management and Accountability Framework is constantly
changing. This report covers work done as of December 2003. The framework may be amended, which
would entail changes to the report.
Working Group Members
- Christiane Beaupré, Quebec Federal Council
- Lucie Bélanger, Quebec Federal Council
- Lise Benoit, Quebec Federal Council
- Ann Bonner, Quebec Federal Council
- Marlynn Brisebois, Quebec Federal Council
- Nancy Chahwan, Quebec Federal Council
- André Cliche, Canada Customs and Revenue Agency
- Louis Cournoyer, Canada Economic Development
- Bertin Dadaille, Quebec Federal Council
- Colin Freebury, Treasury Board of Canada Secretariat
- Ginette Grenier, Canadian Heritage
- Joël Hamet, Human Resources Development Canada
- Richard Lafontaine, Treasury Board of Canada Secretariat
- Gary Lalancette, AGORA
- Diane L'Écuyer, Quebec Federal Council
- Jean Bonhomme Milfort, Quebec Federal Council
- Van Khanh Nguyen, Treasury Board of Canada Secretariat
- Marie-Josée Perreault, Quebec Federal Council on Information
Technology
- Samra Rabie, Quebec Federal Council
- Nancy Robitaille, Canadian Space Agency
- Fernand Giroux of Gestion AURI Inc was a consultant during the
second phase of the project.
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