Email Enquiries
Consent & Disclaimer: By supplying your email address (in your enquiry or previously in your application), you are initiating an email communication with CIC, and CIC is thereby authorized to use the email address provided by you for communication with you including the transmission of personal information on your file/case. When you supply your email address to CIC, it is also understood that you are aware that this channel may not be a secure channel. CIC is not liable for the disclosure of personal information to a third party where CIC has taken reasonable means to ensure the identity of the party. CIC is also not liable for the misuse of this information by a third party.
Instructions for Sending Enquiries
- Prior to sending an email please search our website you may find the answer to your question.
- Applicants who know their file number should always check the CASE STATUS REQUEST page prior to sending an email.
- Please send email in English or French only, our system cannot read Chinese characters.
- Please choose ONLY ONE mode of communication, email, fax or mail. NOT ALL THREE.
If you are making an inquiry or sending information regarding an application always include:
- Applicant's Full Name (SURNAME, Given names)
- Date of Birth (dd mm yyyy)
- File Number (letter/number - if available)
- Tel number including area code: (Example: 010-6532-3536)
Our email address: beijing-immigration@international.gc.ca
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