December 27, 2002
 
TO: All OSFI Clients
 
RE: Payment by Credit Card
 

Effective January 1st, 2003 the Office of the Superintendent of Financial Institutions (OSFI) will accept payment by credit card for amounts of up to $5,000 (Canadian) including GST. This applies to all fees and service charges payable to OSFI.

This new payment option offers our clients a more convenient method of remitting to OSFI. We recognize that the $5,000 limit will not permit federally regulated financial institutions to pay their annual assessment by credit card, however OSFI is currently exploring alternative electronic payment options to address this need.

OSFI will accept the following credit cards:
   - Visa
   - MasterCard
   - American Express

Credit cards may be used to pay for the following:
   - Pension plan fees
   - Access to information requests
   - Late and erroneous filing penalties
   - Service charges
   - Other charges of $5,000 or less

Clients who choose to pay by credit card may use one of the following methods:

A) Payment of an invoice:
  - Return the invoice to OSFI indicating the credit card type, number and expiry date, along with an authorized name, telephone number and signature; OR
  - Contact the OSFI officer indicated on the invoice in order to provide the required credit card information; OR
  - Send a fax to OSFI at (613) 990-6328 indicating the credit card type, number and expiry date, along with an authorized name, telephone number and signature, and stating the invoice number being paid and the amount of the payment.

B) Request for service (e.g. user pay service charges)
  - Include in your letter of request for service the credit card type, number and expiry date, along with the authorized name, telephone number and signature; OR
  - Indicate in your letter that you wish to pay by credit card, and provide the name and telephone number of the person whom we can call to obtain the required credit card information.

All payments by credit card will be processed upon receipt by OSFI. Any request for service for which the credit card pre-payment has been declined will not be processed until payment has been honoured. Subsequent to the approval of the transaction by the credit card issuer, OSFI will issue a confirmation of payment to the client.

If you have any questions concerning this matter, please call Len Delevante at (613) 990-7855 or Lisa Marlot at (613) 998-4722, or e-mail us at finance@osfi-bsif.gc.ca.

 
  Michele Bridges
Controller
On behalf of
Christine Walker
Senior Director,
Finance and Informatics Services