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Canadian Consumer Handbook - Directory of Organizations: Consumer Affairs Offices Accross Canada

Directory of Organizations

Consumer Affairs Offices

Below is contact information for consumer affairs offices across the country. Staff in these offices can help you with any consumer problem, but do check the list of other governmental contacts in this directory to see if there is another contact who can assist you.

Federal Government

Office of Consumer Affairs
Industry Canada
235 Queen Street
Ottawa ON K1A 0H5
Fax: (613) 952-6927
E-mail: oca.strategis@ic.gc.ca
Web site: www.consumer.ic.gc.ca

Competition Bureau
50 Victoria Street
Gatineau QC K1A 0C9
Tel.: (819) 997-4282
Toll Free: 1-800-348-5358
TDD: 1-800-642-3844
Fax: (819) 997-0324
E-mail: compbureau@cb-bc.gc.ca
Web site: www.cb-bc.gc.ca

Provincial and Territorial Governments

Alberta

Alberta Government Services
Consumer Services Branch
Tel.: (780) 427-4088 (Edmonton and area)
Toll Free: 1-877-427-4088 (Alberta only)
E-mail: government.services@gov.ab.ca
Web site: www.gov.ab.ca/gs

British Columbia

Business Practices and Consumer Protection Authority
5th Floor, 1019 Wharf Street
P.O. Box 9244
Victoria BC V8W 9J2
Tel.: (604) 320-1667
Toll free: 1-888-564-9963
Fax: (250) 920-7181
E-mail: info@bpcpa.ca
Web site: www.bpcpa.ca

Ministry of Public Safety and Solicitor General
Compliance and Consumer Policy Division
P.O. Box 9288, Stn Prov Govt
Victoria BC V8W 9J7
Tel.: (250) 387-1698
Toll free in Vancouver: (604) 660-2421
Toll free elsewhere in BC: 1-800-663-7867

Manitoba

Manitoba Finance
Consumer and Corporate Affairs
Consumers' Bureau
Suite 302, 258 Portage Avenue
Winnipeg MB R3C 0B6
Tel.: ( 204) 945-3800
Toll Free: 1-800-782-0067
Fax: (204) 945-0728
E-mail: consumersbureau@gov.mb.ca
Web site: www.gov.mb.ca/finance/cca/consumb

New Brunswick

Consumer Affairs Branch
Department of Justice
Suite 649, 440 King Street
P.O. Box 6000
Fredericton NB E3B 5H8
Tel.: (506) 453-2682
Fax: (506) 444-4494
Web site: www.gnb.ca/justice

Newfoundland and Labrador

Trade Practices and Licencing Division
Department of Government Services
2nd Floor, Confederation Building, West Block
P.O. Box 8700
St. John's NL A1B 4J6
Tel.: (709) 729-2600
Fax: (709) 729-3205
Web site: www.gov.nf.ca/gsl/cca/tpl/default.stm

Northwest Territories

Consumer Services
Community Operations Programs
Municipal and Community Affairs
Suite 500, 5201 - 50th Avenue
Yellowknife NT X1A 3S9
Tel.: (867) 873-7125
Fax: (867) 920-6343
E-mail: mgagnon@maca.gov.nt.ca
Web site: www.maca.gov.nt.ca

Nova Scotia

Service Nova Scotia and Municipal Relations
P.O. Box 1003
Halifax NS B3J 2X1
Tel.: (902) 424-5200
Toll Free: 1-800-670-4357
Fax: (902) 424-0720
Web site: www.gov.ns.ca/snsmr

Nunavut

Consumer Affairs
Community and Government Services
P.O. Box 440
Baker Lake NU X0C 0A0
Tel.: (867) 793-3303
Toll Free: 1-866-223-8139
Fax: (867) 793-3321

Ontario

Ministry of Government Services
32nd Floor, 250 Yonge Street
Toronto ON M5B 2N5
Tel.: (416) 326-8800
Toll Free: 1-800-889-9768
Fax: (416) 326-8665
TTY: ( 416) 325-3408
TTY Toll free: 1-800-268-7095
E-mail: cbsinfo@cbs.gov.on.ca
Web site: www.cbs.gov.on.ca

Travel Industry Council of Ontario
Tel.: 1-888-451-8426 or (905) 624-6241
Site Web : http://www.tico.on.ca/

Prince Edward Island

Consumer, Corporate and Insurance Division
Office of the Attorney General
4th Floor, 95 Rochford Street
P.O. Box 2000
Charlottetown PEI C1A 7N8
Tel.: (902) 368-4550
Toll Free: 1-800-658-1799
Fax: ( 902) 368-5283
Web site: www.gov.pe.ca/oag/ccaid-info/index.php3

Quebec

Office de la protection du consommateur
Suite 450, 400 Jean-Lesage Boulevard
Quebec QC G1K 8W4
Toll free: 1-888-OPC-ALLO (1-888-672-2556)
Web site: www.opc.gouv.qc.ca

Saskatchewan

Consumer Protection Branch
Saskatchewan Department of Justice
5th Floor, 1919 Saskatchewan Drive
Regina SK S4P 3V7
Tel.: (306) 787-5550
Toll Free: 1-888-374-4636 (Saskatchewan only)
Fax: (306) 787-9779
E-mail: consumerprotection@justice.gov.sk.ca

Yukon

Department of Community Services
Consumer and Safety Services
P.O. Box 2703
Whitehorse YT Y1A 2C6
Tel.: (867) 667-5111
Toll Free: 1-800-661-0408
Fax: (867) 667-3609
E-mail: consumer@gov.yk.ca

The Andrew Philipson Law Centre
2130 - 2nd Avenue
Whitehorse YT Y1A 5H6
Tel.: (867) 667-5111

  • Cat. No. Iu20-1/2005E-HTML
  • ISBN 0-662-39048-2
  • 54225Z

Created: 2005-05-30
Updated: 2005-08-12
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