National Software Distribution / Release Management Audit

Title Page
Executive Summary
1. Introduction
1.1 Background
1 1.2 Audit Objectives
2. Audit Findings
2.1 Audit Objective 1: Planning and Organization
Audit Criteria No. 2.1.1: Operational and strategic planning is being done
Audit Criteria No. 2.1.2: Organization and relationships are articulated
Audit Criteria No. 2.1.3: Management aims and direction are communicated
Audit Criteria No. 2.1.4: Controls are implemented to assess risks and manage quality/change
2.2 Audit Objective 2: Delivery and Support
Audit Criteria No. 2.2.1: Operations are managed
Audit Criteria No. 2.2.2: Service levels/third party services are defined
Audit Criteria No. 2.2.3: Performance, capacity, problems and incidents are managed
Audit Criteria No. 2.2.4: Costs are identified and attributed
2.3 Audit Objective 3: Implementation
Audit Criteria No. 2.3.1: Changes are managed
2.4 Audit Objective 4: Monitoring
Audit Criteria No. 2.4.1: Processes are monitored
Audit Criteria No. 2.4.2: Independent assurances of the processes are obtained
3. Conclusions
3.1 Planning and Organization
3.2 Delivery and Support
3.3 Implementation
3.4 Monitoring
Appendix A
Appendix B
Appendix C
Appendix D

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