Directorates
·	Director General's Office
·	Data Development
·	Strategic Evaluations
·	Partnership and Continuous Evaluations
Publications
·	Evaluation Reports
·	Evaluation Briefs
·	Labour Market Development Agreement Series
·	Lessons Learned Series
·	Evaluation Tool Kit Series
·	Evaluation Forum Newsletter
·	From Theory To Practice

Overview: This Appendix contains statistical displays summarizing responses for key questions for three surveys conducted as part of this evaluation. Some questions from the Survey of Employers and the Survey of Unions which were used to create the overall indicator of compliance discussed in Appendix D are not summarized in the following tables. These questions were not designed to provide a precise measure of non-compliance on specific Code items, and can be misleading if not interpreted in the context of other responses from the survey (e.g. questions on severance pay must exclude employers with no terminations in 1996). Details on the overall indicator of non-compliance are provided in Appendix D, and other statistics may be obtained separately from this report.

Statistics: Most of the displays show the percentage of LAOs or employers or union representatives which gave a particular response or set of responses to the survey questions. Responses from employers are weighted to represent the overall population of Federally-regulated employers (generally as estimated to exist by LOIS), to be representative of compliance levels, industry, province and size. Survey responses of LAOs (a census survey) are not weighted. Nor are the more exploratory responses of union representatives weighted. Notes are provided with most of the tables.

LAO DISPLAY A.1
SOME LAO CHARACTERISTICS
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)

Totals to 100%

LAO DISPLAY A.2
SATISFACTION WITH LABOUR PROGRAM AND PART III ROLES
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

*  A seven-step scale was used for this indicator, where 1 = not satisfied, 4 = adequate, and 7 = very satisfied. Percentages shown were obtained by totalling the proportion of responses indicating 5, 6 and 7.

LAO DISPLAY A.3
LAO PERCEPTIONS OF OBSTACLES TO
EFFECTIVE DELIVERY OF PART III
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

*   A three-step scale was used for this indicator, where 1 = no problem, 2 = minor problem, and 3 = major problem. Percentages shown were obtained to indicate the proportion of responses indicating MAJOR PROBLEMS.

LAO DISPLAY A.4
LAO REPORTS ON PRACTICES IN VISITS TO WORKPLACES
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

View LAO DISPLAY A.5

LAO DISPLAY A.6
EMPLOYER, UNION, EMPLOYEE UNDERSTANDING OF PART III PROVISIONS
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

LAO DISPLAY A.7
INFORMATION FOR EMPLOYEES
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

*   A seven-step scale was used for this indicator, where 1 = not satisfied, 4 = average,     and 7 = very satisfied. Percentages shown were obtained by totaling the proportion of     responses indicating 5, 6 and 7.

LAO DISPLAY A.8
ALTERNATIVES TO IMPROVE PART III
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

*   Percentages based on the sub-sample of those who indicated co-delivery of labour standards in cooperation with the Provinces/Territories.

LAO DISPLAY A.9
LAO VIEWS OF ISSUES IN THE ADMINISTRATION OF PART III
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

*   A seven-step scale was used for this indicator, where 1 = not effective, 4 = average, and 7 = very effective. Percentages shown were obtained by totalling the proportion of responses indicating 5, 6 and 7.

**   A seven-step scale was used for this indicator, where 1 = not clear, 4 = average, and 7 = very clear. Percentages shown were obtained by totalling the proportion of responses indicating 5, 6 and 7.

LAO DISPLAY A.10
LAO REPORTS ON OBSTACLES AND STRESSES
IN DELIVERY OF PART III
(BASED ON REPORTS OF A SAMPLE OF 74 LAOs)
(Percentages include multiple answers and need not total 100%)

B: TABLES OF EMPLOYER RESPONSES

EMPLOYER DISPLAY B.1
CHARACTERISTICS OF PART III EMPLOYERS
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

EMPLOYER DISPLAY B.2
INFORMATION AND EXPERIENCES WITH LAOs
AND THE LABOUR PROGRAM
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

EMPLOYER DISPLAY B.3
FIRMS SATISFACTION WITH ASPECTS OF LAO AND LABOUR PROGRAM
CONTACTS, COMPLIANCE AND PRIORITIES
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

*	A seven-step scale was used for this indicator, where 1 = not satisfied, 4 = average, and 7 = very satisfied. Percentages shown were obtained by totalling the proportion of responses indicating 5, 6 and 7.
**	A three-step scale was used for this indicator, where 1 = low priority, 2 = medium priority, and 3 = high priority. Percentages shown were obtained to indicate the proportion of responses indicating 3.

EMPLOYER DISPLAY B.4
EMPLOYEES HOURS OF WORK AND OVERTIME
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

C.1	ANY EMPLOYEES (EXCEPT TRUCK DRIVERS) HAD THE FOLLOWING WORKING HOURS IN 1996*
	(A) EMPLOYEES WORKED MORE THAN 40 HOURS/WEEK	69.7%
	(B) EMPLOYEES WORKED MORE THAN 48 HOURS/WEEK	43.8%
	(C) EMPLOYEES WORKED MORE THAN 8 HOURS/DAY	73.8%
	(D) EMPLOYEES WORKED MORE THAN 7 CONSECUTIVE DAYS	20.7%
	(E) EMPLOYEES WORKED WITHOUT REGARDS TO SUNDAYS/HOLIDAYS	29.6%
C.4	PRACTICES WHEN USUAL WORK HOURS EXCEEDED 48 HOURS
	EMPLOYEES GIVEN ADVANCE NOTICE OF SCHEDULED CHANGES	10.5%
	AT LEAST 70% OF EMPLOYEES AGREED TO WORK EXTRA	21.6%
	UNION (IF ANY) GAVE PRIOR CONSENT/HELD A VOTE	.9%
	PERMITS OBTAINED FROM HRDC LABOUR PROGRAM	.9%
	ONLY THOSE WHO WISHED, WORKED MORE THAN 48 HRS./WEEK	33.0%
	OTHER PRACTICES WHEN EMPLOYEES WORKED 48+ HRS/WEEK	5.1%
	NONE OF THE ABOVE	15.8%
	NO EMPLOYEES WORKED MORE THAN 48 HOURS	36.9%

*   Could include 1% to 100% of employees.

EMPLOYER DISPLAY B.5
EMPLOYER REPORTS ON EMPLOYMENT STANDARDS AND COMPLIANCE
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

H.1	EMPLOYER'S REPORTS ON HOW THEIR PRACTICES COMPARE TO LABOUR STANDARDS
(A)	NORMAL HOURS OF WORK
	DON'T KNOW	19.4%
	LESS THAN PART III STANDARD	5.0%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	75.6%
(B)	OVERTIME PAY RATE
	DON'T KNOW	20.9%
	LESS THAN PART III STANDARD	4.4%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	74.8%
(C)	MINIMUM WAGE
	DON'T KNOW	11.1%
	LESS THAN PART III STANDARD	.0%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	88.9%
(D)	EQUAL WAGES
	DON'T KNOW	16.4%
	LESS THAN PART III STANDARD	1.1%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	82.4%
(E)	ANNUAL VACATIONS
	DON'T KNOW	10.6%
	LESS THAN PART III STANDARD	1.2%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	88.2%
(F)	STATUTORY HOLIDAYS
	DON'T KNOW	10.0%
	LESS THAN PART III STANDARD	1.4%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	88.7%
(G)	MATERNITY/PARENTAL LEAVE REASSIGNMENT
	DON'T KNOW	26.3%
	LESS THAN PART III STANDARD	.3%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	73.4%
(H)	BEREAVEMENT LEAVE
	DON'T KNOW	20.0%
	LESS THAN PART III STANDARD	2.1%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	77.9%
(I)	INDIVIDUAL TERMINATIONS
	DON'T KNOW	22.9%
	LESS THAN PART III STANDARD	2.0%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	75.2%
(J)	GROUP TERMINATIONS
	DON'T KNOW	61.0%
	LESS THAN PART III STANDARD	.9%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	38.1%
(K)	SEVERANCE PAY
	DON'T KNOW	36.2%
	LESS THAN PART III STANDARD	3.9%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	59.9%
(L)	SICK LEAVE/WORK-RELATED ILLNESS
	DON'T KNOW	24.6%
	LESS THAN PART III STANDARD	2.3%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	73.1%
(M)	TIMELY PAYMENT OF WAGES
	DON'T KNOW	10.2%
	LESS THAN PART III STANDARD	.3%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	89.5%
(N)	POLICY ON SEXUAL HARASSMENT
	DON'T KNOW	38.1%
	LESS THAN PART III STANDARD	2.9%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	59.0%

EMPLOYER DISPLAY B.6
EMPLOYER REPORTS ON NEED FOR MORE OR BETTER INFORMATION,
BY PART III PROVISION
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

H.3	REPORTED NEED FOR MORE OR BETTER INFORMATION ON CODE PROVISIONS
	(A) HOURS WORKED PER WEEK WHEN OVERTIME BEGINS	19.7%
	(B) OVERTIME PAY RATE	17.6%
	(C) MINIMUM WAGE	16.4%
	(D) EQUAL WAGES	16.2%
	(E) ANNUAL VACATIONS	18.0%
	(F) STATUTORY HOLIDAYS	18.0%
	(G) MATERNITY/PARENTAL LEAVE REASSIGNMENT	17.2%
	(H) BEREAVEMENT LEAVE	19.5%
	(I) INDIVIDUAL TERMINATIONS	23.5%
	(J) GROUP TERMINATIONS	17.7%
	(K) SEVERANCE PAY	27.6%
	(L) SICK LEAVE/WORK-RELATED ILLNESS	23.4%
	(M) TIMELY PAYMENT OF WAGES	12.2%
	(N) POLICY ON SEXUAL HARASSMENT	24.3%
	(O) NO NEED FOR ADDITIONAL INFORMATION	60.4%

EMPLOYER DISPLAY B.7
EMPLOYER PERCEPTIONS OF ADDITIONAL COSTS
IMPOSED BY PART III
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

		ADMINISTRATIVE COSTS	WAGE COSTS
I.1/I.2	PROVISIONS IMPOSE ADDITIONAL COSTS
	(A) HOURS WORKED PER WEEK WHEN OVERTIME BEGINS	10.4%	12.7%
	(B) OVERTIME PAY RATE	9.7%	15.1%
	(C) MINIMUM WAGE	2.1%	2.8%
	(D) EQUAL WAGES	3.3%	4.2%
	(E) ANNUAL VACATIONS	6.6%	9.2%
	(F) STATUTORY HOLIDAYS	13.4%	16.1%
	(G) MATERNITY/PARENTAL LEAVE REASSIGNMENT	5.2%	7.7%
	(H) BEREAVEMENT LEAVE	5.2%	11.6%
	(I) INDIVIDUAL TERMINATIONS	7.8%	8.9%
	(J) GROUP TERMINATIONS	3.2%	2.8%
	(K) SEVERANCE PAY	9.0%	27.4%
	(L) SICK LEAVE/WORK-RELATED ILLNESS	6.2%	13.8%
	(M) TIMELY PAYMENT OF WAGES	2.9%	1.4%
	(N) POLICY ON SEXUAL HARASSMENT	3.0%	1.6%
	(O) NO ADDITIONAL COSTS	65.0%	50.2%

EMPLOYER DISPLAY B.8
EMPLOYER PERCEPTIONS ON ADDITIONAL BENEFITS PROVIDED BY PART III
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

I.3	PROVISIONS IMPOSE ADDITIONAL COSTS
	(A) HOURS WORKED PER WEEK WHEN OVERTIME BEGINS	8.9%
	(B) OVERTIME PAY RATE	9.8%
	(C) MINIMUM WAGE	8.0%
	(D) EQUAL WAGES	13.2%
	(E) ANNUAL VACATIONS	26.0%
	(F) STATUTORY HOLIDAYS	21.1%
	(G) MATERNITY/PARENTAL LEAVE REASSIGNMENT	9.3%
	(H) BEREAVEMENT LEAVE	14.7%
	(I) INDIVIDUAL TERMINATIONS	2.3%
	(J) GROUP TERMINATIONS	.6%
	(K) SEVERANCE PAY	4.5%
	(L) SICK LEAVE/WORK-RELATED ILLNESS	12.9%
	(M) TIMELY PAYMENT OF WAGES	11.9%
	(N) POLICY ON SEXUAL HARASSMENT	5.9%
	(O) NO BENEFITS	54.7%

EMPLOYER DISPLAY B.9
EMPLOYER REPORTS OF MAJOR OF COSTS AND BENEFITS
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

I.5	ANY MAJOR COSTS FOR THE FIRM FROM PART III*
	(A) HIGHER ADMINISTRATIVE/PAPERWORK COSTS	9.8%
	(B) HIGHER LABOUR COSTS	24.6%
	(C) LOSS OF FLEXIBILITY IN WORK SCHEDULING	15.6%
	(D) DIFFICULTY ADJUSTING TO MARKET/BUSINESS DEMANDS	15.1%
	(E) DISRUPTION OF PRODUCTION	10.7%
	(F) REDUCED PRODUCTIVITY	12.2%
	(G) REDUCED INTERNATIONAL COMPETITIVENESS	10.4%
I.7	ANY MAJOR BENEFITS FOR THE FIRM FROM PART III**
	(A) SIMPLER TO DEAL WITH ONLY ONE FEDERAL STANDARD	39.2%
	(B) LEVEL/COMPETITIVE PLAYING FIELD WITH OTHER FIRMS	26.0%
	(C) AVOIDANCE OF LEGAL COSTS	30.1%
	(D) HIGHER PRODUCTIVITY	17.4%
	(E) BETTER EMPLOYEE/LABOUR-MGT. RELATIONS	24.2%
	(F) ABSENTEEISM REDUCTION/EMPLOYEE FATIGUE	19.9%
	(G) BETTER WORKING CONDITIONS FOR EMPLOYEES	25.8%
	(H) HIGHER EMPLOYEE JOB SATISFACTION	26.0%
	(I) OTHER BENEFIT TO FIRM	8.6%
I.8(A)	THE BALANCE OF COSTS AND BENEFITS FOR THE FIRM***
	COSTS ARE GREATER	18.2%
	COSTS AND BENEFITS ARE BALANCED	19.7%
	BENEFITS ARE GREATER	15.6%
	DON'T KNOW	46.5%
(B)	THE BALANCE OF COSTS AND BENEFITS FOR EMPLOYEES***
	COSTS ARE GREATER	6.5%
	COSTS AND BENEFITS ARE BALANCED	15.1%
	BENEFITS ARE GREATER	28.5%
	DON'T KNOW	49.8%

*  Percentages shown indicate the proportion of respondents reporting MAJOR COST.

**  Percentages shown indicate the proportion of respondents reporting MAJOR BENEFIT.

***  A 7-step scale was used for this indicator, where 1 = costs are greater, 4 = balanced, and 7 = benefits are greater. Percentages shown were obtained to indicate the proportion of responses indicating 1, 2 and 3 (costs are greater) vs. 5, 6 and 7 (benefits are greater).

EMPLOYER DISPLAY B.10
CHANGES TO THE LABOUR PROGRAM, OPTIONS FOR
IMPROVEMENT AND INTERNAL DISPUTE RESOLUTION
(BASED ON A SAMPLE OF 617 EMPLOYERS)
(Percentages include multiple answers and need not total 100%)

K.1	SHOULD FIRMS WITH REPEATED VIOLATIONS PAY FOR ADM. COSTS
	YES, BUT ONLY FIRMS WITH REPEATED COMPLAINTS/VIOLATIONS	38.8%
	YES, ALL FIRMS	5.2%
	NO	56.0%
K.2	OPTIONS OF INTEREST TO AID COMPLIANCE WITH PART III
	LABOUR PROGRAM SEMINARS TO EXPLAIN PART III DETAILS	35.4%
	ESTABLISHING INDUSTRY MECHANISMS FOR PART III DISPUTES	7.5%
	MORE PART III INFO. FOR THE FIRM	32.1%
	MORE VISITS/HELP FROM LAOs	7.9%
	BETTER WRITTEN INFO. FROM LABOUR BRANCH	31.6%
	PART III INFO. ON THE INTERNET	22.3%
	TOLL-FREE NUMBER TO ACCESS PART III INFO.	40.9%
	DISTRIBUTION OF INFO. THROUGH ASSOCIATIONS	6.5%
	ALTERNATIVE DELIVERY	3.0%
	OTHER RESOURCES/CHANGES	1.3%
	NONE OF THE ABOVE	20.2%
K.3	EXPERIENCE WITH INTERNAL DISPUTE RESOLUTION IN PART III
	NO EXPERIENCE WITH INTERNAL DISPUTE RESOLUTION	79.8%
	THROUGH A COLLECTIVE AGREEMENT	7.1%
	THROUGH JOINT MGT./WORKER OR COMPANY/UNION COMMITTEE	5.4%
	THROUGH REFERRAL TO SENIOR MGT.	10.3%
	THROUGH REFERRAL TO A CONSULTING FIRM	6.0%
	THROUGH OTHER APPROACHES	2.6%
K.4	INTEREST IN DEVELOPING INTERNAL DISPUTE MECHANISMS
	NOT INTERESTED IN INTERNAL DISPUTE RESOLUTION	66.4%
	NEW MECHANISMS IN COLLECTIVE AGREEMENT	3.2%
	USE OF JOINT MGT.-WORKER OR COMPANY-UNION COMMITTEE	9.1%
	TRAINING IN DISPUTE RESOLUTION FOR MANAGERS	21.4%
	REFERRALS TO CONSULTANTS FOR ASSISTANCE	7.3%
	OTHER DISPUTE RESOLUTION MECHANISM	2.8%

    

C: TABLES OF UNION RESPONSES

UNION DISPLAY C.1
UNION REPORTS ON INFORMATION AND EXPERIENCES WITH
LAOs AND THE LABOUR PROGRAM
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

A.1	UNION'S EXPERIENCES WITH LAOs AND THE LABOUR PROGRAM
	LAOs PROVIDED A SEMINAR	3.1%
	LAOs PROVIDED BROCHURES	15.6%
	LAOs MET WITH/PROVIDED INFO. TO EMPLOYEES/UNION	12.5%
	REQUESTED INFO. FROM LABOUR PROGRAM/LAOs RE PART III	23.4%
	LAO IDENTIFIED NON-COMPLIANCE WHEN REVIEWING RECORDS	9.4%
	LAO VISITED FIRM TO INVESTIGATE EMPLOYEE COMPLAINT	7.8%
	LAO MEDIATED/NEGOTIATED SETTLEMENT OF EMPLOYEE COMPLAINT	4.7%
	LAO FOUND FIRM WAS IN THE WRONG	4.7%
	LAO WROTE ORDER TO PAY EMPLOYEE WAGES/SEVERANCE PAY	.0%
	HAD NO CONTACTS WITH LABOUR BRANCH OR LAOs	46.9%
	DON'T KNOW	28.1%
A.3	HOW INFORMATION ABOUT PART III IS PROVIDED TO EMPLOYEES
	PART III REQUIREMENTS POSTED	16.2%
	LABOUR PROGRAM BROCHURES ARE POSTED/DISTRIBUTED	16.2%
	OTHER WRITTEN INFO. IS DISTRIBUTED TO EMPLOYEES	.0%
	MANAGERS/OWNER EXPLAIN PART III AS NEEDED	7.4%
	LAOs EXPLAIN PART III TO EMPLOYEES WHEN VISITING	2.9%
	UNION PROVIDES WRITTEN PART III INFORMATION	23.5%
	UNION PROVIDES VERBAL INFORMATION TO MEMBERS	44.1%
	OTHER	1.5%
	NONE OF THE ABOVE	33.8%

UNION DISPLAY C.2
UNION REPORTS ON SATISFACTION WITH ASPECTS OF LAO AND LABOUR PROGRAM CONTACTS, COMPLIANCE AND PRIORITIES
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

A.2	UNION SATISFACTION WITH LAO'S AND ASPECTS OF LABOUR PROGRAM*	% SATISFIED
	(A) CLARITY/HELPFULNESS OF INFORMATION	71.4%
	(B) FAIRNESS OF THE LAO(S)	76.5%
	(C) TIME TAKEN TO SOLVE PROBLEM(S)	64.3%
	(D) AMOUNT OF EXTRA PAPERWORK REQUIRED	44.4%
	(E) OUTCOME OF INVESTIGATION(S)	72.7%
	(F) OUTCOME OF MEDIATION(S)	40.0%
	(G) PAYMENT ORDERS GIVEN	100.0%
	(H) CONSISTENCY BETWEEN LAOs	72.7%
A.8	PREFERRED PRIORITIES FOR DELIVERY OF PART III SERVICES**
	(A) PROVIDING INFO./EDUCATION SERVICES	50.7%
	(B) CONDUCTING INSPECTIONS/SPOT CHECKS	46.8%
	(C) MEDIATING DISPUTES BETWEEN EMPLOYERS AND EMPLOYEES	39.3%
	(D) INVESTIGATING COMPLAINTS OR POTENTIAL VIOLATIONS	64.5%

*  A seven-step scale was used for this indicator, where 1= not satisfied, 4 = average, and 7 = very satisfied. Percentages shown were obtained by totaling the proportion of responses indicating 5, 6 and 7.

**  A three-step scale was used for this indicator, where 1= low priority, 2 = medium priority, and 3 = high priority. Percentages shown were obtained by totaling the proportion of responses indicating 3.

UNION DISPLAY C.3
UNION REPORTS ON CHANGES TO THE LABOUR PROGRAM, OPTIONS FOR
IMPROVEMENT AND INTERNAL DISPUTE RESOLUTION
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

A.6	HOW TO CONVEY PART III INFO TO EMPLOYEES
	EMPLOYERS REQUIRED TO DISTRIBUTE MORE PART III INFO.	70.8%
	BROCHURES AVAILABLE AT ALL WORKPLACES AND HRCCs	41.7%
	BETTER WRITTEN INFO. SHOULD BE PROVIDED TO EMPLOYEES	40.3%
	INFORMATION SHOULD BE AVAILABLE ON INTERNET	25.0%
	TOLL-FREE INQUIRY LINE	40.3%
	UNION LOCALS SHOULD RECEIVE INFO. FROM THE LABOUR PROGRAM	59.7%
	UNIONS SHOULD PROVIDE INFO. TO MEMBERS	37.5%
	LAOs SHOULD MEET PERIODICALLY WITH UNIONS/EMPLOYEES	31.9%
	EMPLOYERS SHOULD PROVIDE MORE INFO. ON THEIR EMPLOY. PRACT.	33.3%
	OTHER	1.4%
A.7	OPTIONS OF INTEREST TO AID COMPLIANCE WITH PART III
	LABOUR PROGRAM SEMINARS TO EXPLAIN PART III DETAILS	55.6%
	MORE PART III INFO. FOR THE UNION	44.4%
	ESTABLISHING INDUSTRY MECHANISMS FOR PART III DISPUTES	19.4%
	MORE VISITS/HELP FROM LAOs	20.8%
	BETTER WRITTEN INFO. FOR UNION FROM LABOUR BRANCH	51.4%
	BETTER WRITTEN INFO. FOR EMPLOYEES FROM LABOUR BRANCH	38.9%
	PART III INFO. ON THE INTERNET	20.8%
	TOLL-FREE NUMBER TO ACCESS PART III INFO.	40.3%
	OTHER RESOURCES/CHANGES	4.2%
	NONE OF THE ABOVE	1.4%
	DOES NOT KNOW	9.7%
A.9	EXPERIENCE WITH INTERNAL DISPUTE RESOLUTION IN PART III
	NO EXPERIENCE WITH INTERNAL DISPUTE RESOLUTION	59.7%
	THROUGH A COLLECTIVE AGREEMENT	40.3%
	THROUGH JOINT MGT./WORKER OR COMPANY/UNION COMMITTEE	11.9%
	THROUGH REFERRAL TO CONSULTANTS	6.0%
	THROUGH OTHER APPROACHES	1.5%
A.10	INTEREST IN DEVELOPING INTERNAL DISPUTE MECHANISMS
	NOT INTERESTED IN INTERNAL DISPUTE RESOLUTION	33.9%
	NEW MECHANISMS IN COLLECTIVE AGREEMENT	35.5%
	USE OF JOINT MGT.-WORKER OR COMPANY-UNION COMMITTEE	30.6%
	REFERRALS TO CONSULTANTS FOR ASSISTANCE	12.9%
	TRAINING IN DISPUTE RESOLUTION FOR MANAGERS	29.0%
	OTHER DISPUTE RESOLUTION MECHANISM	.0%

UNION DISPLAY C.4
UNION REPORTS ON GENERAL EMPLOYMENT STANDARDS AND COMPLIANCE
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

G.1	UNION'S REPORTS ON HOW FIRM'S PRACTICES COMPARE TO LABOUR STANDARDS
(A)	NORMAL HOURS OF WORK
	DON'T KNOW	23.3%
	LESS THAN PART III STANDARD	5.5%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	71.2%
(B)	OVERTIME PAY RATE
	DON'T KNOW	20.5%
	LESS THAN PART III STANDARD	2.7%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	76.7%
(C)	MINIMUM WAGE
	DON'T KNOW	28.8%
	LESS THAN PART III STANDARD	.0%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	71.2%
(D)	EQUAL WAGES
	DON'T KNOW	28.8%
	LESS THAN PART III STANDARD	2.7%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	68.5%
(E)	ANNUAL VACATIONS
	DON'T KNOW	15.1%
	LESS THAN PART III STANDARD	.0%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	84.9%
(F)	STATUTORY HOLIDAYS
	DON'T KNOW	12.3%
	LESS THAN PART III STANDARD	.0%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	87.7%
(G)	MATERNITY/PARENTAL LEAVE REASSIGNMENT
	DON'T KNOW	43.8%
	LESS THAN PART III STANDARD	1.4%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	54.8%
(H)	BEREAVEMENT LEAVE
	DON'T KNOW	19.2%
	LESS THAN PART III STANDARD	2.7%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	78.1%
(I)	INDIVIDUAL TERMINATIONS
	DON'T KNOW	42.5%
	LESS THAN PART III STANDARD	6.8%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	50.7%
(J)	GROUP TERMINATIONS
	DON'T KNOW	56.2%
	LESS THAN PART III STANDARD	5.5%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	38.4%
(K)	SEVERANCE PAY
	DON'T KNOW	45.2%
	LESS THAN PART III STANDARD	9.6%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	45.2%
(L)	SICK LEAVE/WORK-RELATED ILLNESS
	DON'T KNOW	34.2%
	LESS THAN PART III STANDARD	4.1%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	61.6%
(M)	TIMELY PAYMENT OF WAGES
	DON'T KNOW	16.4%
	LESS THAN PART III STANDARD	5.5%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	78.1%
(N)	PROTECTION FROM SEXUAL HARASSMENT
	DON'T KNOW	46.6%
	LESS THAN PART III STANDARD	2.7%
	MATCHES AND/OR EXCEEDS PART III STANDARDS	50.7%

UNION DISPLAY C.5
UNION REPORTS ON NEEDS FOR MORE OR BETTER INFORMATION
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

G.3	REPORTED NEEDS FOR MORE OR BETTER INFORMATION
	(A) NORMAL HOURS OF WORK	12.3%
	(B) OVERTIME PAY RATE	13.7%
	(C) MINIMUM WAGE	4.1%
	(D) EQUAL WAGES	9.6%
	(E) ANNUAL VACATIONS	6.8%
	(F) STATUTORY HOLIDAYS	6.8%
	(G) MATERNITY/PARENTAL LEAVE REASSIGNMENT	15.1%
	(H) BEREAVEMENT LEAVE	6.8%
	(I) INDIVIDUAL TERMINATIONS	21.9%
	(J) GROUP TERMINATIONS	19.2%
	(K) SEVERANCE PAY	20.5%
	(L) SICK LEAVE/WORK-RELATED ILLNESS	13.7%
	(M) TIMELY PAYMENT OF WAGES	8.2%
	(N) PROTECTION FROM SEXUAL HARASSMENT	11.0%
	(O) NO NEED FOR ADDITIONAL INFORMATION	37.0%
	(P) DON'T KNOW	13.7%

UNION DISPLAY C.6
UNION PERCEPTIONS OF ADDITIONAL WAGE COSTS IMPOSED BY PART III
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

H.1	PART III PROVISIONS IMPOSE ADDITIONAL ADMINISTRATIVE COSTS
	(A) NORMAL HOURS OF WORK	8.2%
	(B) OVERTIME PAY RATE	11.0%
	(C) MINIMUM WAGE	4.1%
	(D) EQUAL WAGES	2.7%
	(E) ANNUAL VACATIONS	5.5%
	(F) STATUTORY HOLIDAYS	9.6%
	(G) MATERNITY/PARENTAL LEAVE REASSIGNMENT	2.7%
	(H) BEREAVEMENT LEAVE	4.1%
	(I) INDIVIDUAL TERMINATIONS	.0%
	(J) GROUP TERMINATIONS	.0%
	(K) SEVERANCE PAY	4.1%
	(L) SICK LEAVE/WORK-RELATED ILLNESS	5.5%
	(M) TIMELY PAYMENT OF WAGES	.0%
	(N) PROTECTION FROM SEXUAL HARASSMENT	1.4%
	(O) NO ADDITIONAL WAGE COSTS	28.8%
	(P) DON'T KNOW	23.3%

UNION DISPLAY C.7
UNION PERCEPTIONS OF ADDITIONAL BENEFITS PROVIDED BY PART III
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

H.2	PART III PROVIDES ADDITIONAL BENEFITS
	(A) NORMAL HOURS OF WORK	19.2%
	(B) OVERTIME PAY RATE	16.4%
	(C) MINIMUM WAGE	5.5%
	(D) EQUAL WAGES	11.0%
	(E) ANNUAL VACATIONS	17.8%
	(F) STATUTORY HOLIDAYS	16.4%
	(G) MATERNITY/PARENTAL LEAVE REASSIGNMENT	9.6%
	(H) BEREAVEMENT LEAVE	9.6%
	(I) INDIVIDUAL TERMINATIONS	2.7%
	(J) GROUP TERMINATIONS	4.1%
	(K) SEVERANCE PAY	5.5%
	(L) SICK LEAVE/WORK-RELATED ILLNESS	8.2%
	(M) TIMELY PAYMENT OF WAGES	12.3%
	(N) PROTECTION FROM SEXUAL HARASSMENT	5.5%
	(O) NO ADDITIONAL BENEFIT	15.1%
	(P) DON'T KNOW	45.2%

UNION DISPLAY C.8
UNION PERCEPTIONS OF TYPES OF COSTS AND BENEFITS
(BASED ON A SAMPLE OF 73 UNION REPRESENTATIVES)
(Percentages include multiple answers and need not total 100%)

H.3	ANY COSTS FOR THE FIRM FROM PART III*
	(A) HIGHER ADMINISTRATIVE/PAPERWORK COSTS	11.8%
	(B) HIGHER LABOUR COSTS	32.4%
	(C) LOSS OF FLEXIBILITY IN WORK SCHEDULING	21.6%
	(D) DIFFICULTY ADJUSTING TO MARKET/BUSINESS DEMANDS	8.6%
	(E) DISRUPTION OF PRODUCTION	10.0%
	(F) REDUCED PRODUCTIVITY	12.1%
	(G) REDUCED INTERNATIONAL COMPETITIVENESS	11.1%
	(H) OTHER COSTS DUE TO PART III	33.3%
H.4	ANY BENEFITS FOR THE FIRM FROM PART III**
	(A) SIMPLER TO DEAL WITH ONLY ONE FEDERAL STANDARD	43.8%
	(B) LEVEL/COMPETITIVE PLAYING FIELD WITH OTHER FIRMS	42.4%
	(C) AVOIDANCE OF LEGAL COSTS	62.9%
	(D) HIGHER PRODUCTIVITY	37.5%
	(E) OTHER BENEFITS TO FIRM	25.0%
	(F) BETTER EMPLOYEE/LABOUR-MANAGEMENT RELATIONS	50.0%
	(G) ABSENTEEISM REDUCTION/EMPLOYEE FATIGUE	39.5%
	(H) BETTER WORKING CONDITIONS FOR EMPLOYEES	54.3%
	(I) HIGHER EMPLOYEE JOB SATISFACTION	48.9%
	(J) OTHER BENEFIT TO FIRM	.0%
H.5(A	THE BALANCE OF COSTS AND BENEFITS FOR THE FIRM***
	COSTS ARE GREATER	22.2%
	COSTS AND BENEFITS ARE BALANCED	12.7%
	BENEFITS ARE GREATER	19.0%
	DON'T KNOW	46.0%
H.5(B)	THE BALANCE OF COSTS AND BENEFITS FOR EMPLOYEES***
	COSTS ARE GREATER	6.6%
	COSTS AND BENEFITS ARE BALANCED	13.1%
	BENEFITS ARE GREATER	42.6%
	DON'T KNOW	37.7%

*  Percentages shown indicate the proportion of respondents reporting MAJOR COST.

**  Percentages shown indicate the proportion of respondents reporting MAJOR BENEFIT.

***  A 7-step scale was used for this indicator, where 1 = costs are greater, 4 = balanced, and 7 = benefits are greater. Percentages shown were obtained to indicate the proportion of responses indicating 1, 2 and 3 (costs are greater) vs. 5, 6 and 7 (benefits are greater).

---

Last Modified: 2001-08-08	Important Notices