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Description of Program Procedures

Intake and Assessment

Eligible youth were invited to a scheduled intake session provided there was space available. The first 2 weeks of the program were considered a formal assessment or probationary period where clients' barriers, needs and level of commitment to the program were identified. Clients could be asked to leave the program at this point for a variety of reasons, depending on each agency's rules and ability to address client problems.

In order to decrease disincentives and increase incentives to train, ITCYs received funding to be used as a client training allowance. The incentive was intended to provide for clients' basic needs while in training. Each participant could access up to a maximum of $4,500.00 in incentive dollars over a period of 8 months.

Training

In-house training typically focused on generic transferable skills. The amount and type of training clients received was based on need, and focused on reducing barriers to employment. Occupational training was competency-based and delivered off-site at an employer's job-site in the form of job shadowing (JS), work experience (WE), or training on the job (TOJ) opportunities.⁴⁵ The Edmonton ITCY offered training in specific occupational areas (hospitality/retail/tourism, clerical/ office, construction, automotive) that were identified through labour market research as having the best employment opportunities for this client group. The Red Deer ITCY did not limit clients' choice of occupation to pre-selected industries.⁴⁶ The only constraint was the availability of job-site training opportunities. ITCY clients were able to move back and forth between in-house and off-site training, depending on their individual needs.

Job Placement and Maintenance

The ITCYs tried to arrange job-site training opportunities with employers who would be in a position to hire a client after they had completed their training. If a client could not find employment after training, they may have engaged in another job-site training experience. Each new opportunity for training was intended to build on the last and eventually lead to full-time employment. Once clients were employed, job maintenance and support was provided as necessary for 4 months.

Footnotes

45	In Edmonton, clients also received 2 weeks of training at NAIT which included certified and non-certified courses.
46	The Red Deer ITCY (Innisfail site) was co-located with the School Division’s maintenance shop. Clients could access training in the maintenance shop in the following occupational areas: carpentry, welding, plumbing, shipping/receiving, or general labour.