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PWGSC's Achievements 2004
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Helping Build a Stronger Canada

The success of Public Works and Government Services Canada (PWGSC) resonates throughout government and ultimately in the lives of Canadians across the country. We play a lead role wherever and whenever the government acts on its agenda, transforming a vision for Canada into concrete achievements. We support the government's key priorities by delivering sophisticated solutions to our clients –; other government departments and agencies. We enable them to do what they do best – serve Canadians. We provide critical services common to all federal departments and agencies ensuring optimum value to our clients and to Canadians.

This past year, we invested in re-thinking, re-modeling and re-energizing our structures, our tools and our processes to streamline our organization and improve the way we do business. As a result we successfully advanced policy objectives, helped to increase government efficiency and enhanced the transparency and accountability of all that we do. Our success helped our colleague departments and agencies respond to the evolving needs and expectations of Canadians.

The scope of our services is vast and unrivalled. This past year, for example, we purchased over $10 billion in goods and services on behalf of government and negotiated or managed more than 60,000 contracts. We administered compensation for 292,000 government employees and 322,000 pensioners. We also provided accommodations for almost 210,000 public servants across Canada and managed in excess of six million square metres of office space in some 1,900 locations.

As one of the world's leading common service providers, our team of more than 13,000 professionals applies its expertise and experience in virtually every aspect of government including project and property management, procurement, architectural and engineering services, information technology and telecommunications, auditing, management and consulting, assets disposal, standards development and certification, translation, terminology, interpretation, compensation, and financial services including those of the Receiver General. Professional and performance-driven, we measure the success of our work only by the success of our clients in producing the results Canadians deserve.

We are committed to collaborating with our colleague departments and agencies so we fully understand their needs. Our purpose is to make them successful while making certain that Canadian taxpayers are getting the best possible value for their money.

We aspire to excellence in everything we do and that means we must always adapt and evolve the way we work to succeed. Yet even as we grow and change, one thing remains constant and absolute – our commitment to the public trust. Our long and proud heritage is deeply rooted in a culture of ethics and values. It is our anchor in this time of rapid change.

The innovative professionals of PWGSC reflect Canada's diverse and multicultural society, and we collectively respond to the new challenges of globalization and the 21st century economy.

This report features our most significant accomplishments and contributions in 2004 in serving the Government of Canada and Canadians. We take pride in these achievements and in the talents and expertise of our people as together we lead the way forward and help build an even stronger Canada.