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Increased Affordability

The VCCRDMPP was not intended to address increased affordability of child care for parents and this outcome was not addressed by Project components.

Improved Quality

The VCCRDMPP was not intended to address improved quality of child care. There were, however, unintended outcomes from Project activities which suggest increased program quality.

The networking and professional development opportunities available through RUG increased the administrative and management capacity of child care programs. Activities at each of the Demonstration projects contributed to more effective administrative and management systems and practices. Focus groups with child care program staff identified enhanced working conditions and better quality care as outcomes of these administrative and management improvements. While improvement in the quality of care provided in these centres was not specifically targeted or evaluated, child care literature does indicate that improved staff working conditions contributes positively to the quality of care provided to children.

Increased Accessibility

Through the development of the child care program at the Hastings Racetrack, the Kiwassa Neighbourhood House Demonstration project increased accessibility to child care services for families through the provision of a program which meets the unique needs of race track employees. During the Demonstration Project, Kiwassa also re-opened, and integrated into the Kiwassa Child Care HUB, a child care program in the community which had previously closed.

At Collingwood, the ability of the Neighbourhood House to develop a sustainable management structure for its continuum of child care programs also contributes to the long term stability of the programs and increased accessibility of programs in the future.

Improved Responsiveness

Most RUG members reported in interviews and focus groups that the Project improved the responsiveness of the child care system in Vancouver primarily in the area of support to the administrative and management functions in the member organizations. For most RUG members, this support was through the networking and information sharing, workshops and studies engaged in by the group. The VCCRDMPP has developed a large number of resource documents which provide some tools to support programs to understand and develop their administrative and management systems.

During the period of the VCCRDMPP there were considerably more resources dedicated to child care than had been previously. This included substantial funding for management at Collingwood Neighbourhood House, Kiwassa Neighbourhood House, Pooh Corner Day and City Hall Day care. Although each of the demonstration projects used the available resources differently within their organizations, the level of management staffing made possible through additional resources made a considerable difference in all of the demonstration projects. Managers and supervisors were able to devote time to program administration and management and also to allow time for meeting with families in child care programs.

Improved Inclusiveness

The VCCRDMPP was not intended to address improved inclusiveness of child care and this outcome was not addressed by Project components.

Cost Efficiency/Effectiveness

The VCCRDMPP did not intend to address the cost efficiencies or cost effectiveness of the child care system in Vancouver. However, data from interviews, focus groups and questionnaires suggests two possible unintended outcomes related to this area:

Some Project participants identified that through the enhanced knowledge and understanding of the level of knowledge and expertise required to effectively manage child care centres, they now know that staff time dedicated to administrative and management functions is required in order for programs to operate effectively. At the same time, allocating such staff time leads to additional payroll expenses. Other participants noted that through the exploration of several different management models, the Demonstration Projects may have contributed to the knowledge base of possible ways to address cost efficiencies in the future.