Important Notice - Please read the Help section of this Website before contacting us. If your question is still unanswered after carefully considering the items in the Help section then we invite you to contact us to receive personal assistance from a bilingual (English and French) information officer.
Please note that upon reply we will first verify with you that you have carefully considered the help-related resources available from the RETScreen International Clean Energy Decision Support Centre as this RETScreen Customer Support service is provided on a very limited basis. Please also note that is possible that your question will be forwarded by RETScreen Customer Support to a third party providing technical support to the Centre.