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RETScreen® International
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Contact Us

Important Notice - Please read the Help section of this Website before contacting us. If your question is still unanswered after carefully considering the items in the Help section then we invite you to contact us to receive personal assistance from a bilingual (English and French) information officer.

Please note that upon reply we will first verify with you that you have carefully considered the help-related resources available from the RETScreen International Clean Energy Decision Support Centre as this RETScreen Customer Support service is provided on a very limited basis. Please also note that is possible that your question will be forwarded by RETScreen Customer Support to a third party providing technical support to the Centre.

There are a number of ways for you to contact us:

1. Questions and Comments

You may send a question or a comment by filling out the Questions and Comments Form.


2. Fax

Fax RETScreen Customer Support at +1-450-652-5177 with your questions or comments.


3. Mail

If you are unable to contact us electronically or by fax, feel free to send us your questions or comments by mail to:

RETScreen Customer Support
Natural Resources Canada
1615 Lionel-Boulet Blvd., P.O. Box 4800
Varennes, QC, CANADA J3X 1S6


4. E-mail

If your browser does not support forms, you can also send us your enquiries or comments by e-mail at: rets@nrcan.gc.ca


5. Telephone

Call +1-450-652-4621 and ask for RETScreen Customer Support.



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Created : 2004-04-01
Updated : 2004-04-01
Important Notices