E-mail You can submit your questions and/or comments directly to us at jobsetc@canada.gc.ca For reasons of security and privacy, we ask you not to send us any personal or confidential information, such as your social insurance number, home or business address, or departmentally-assigned case or file numbers. We would also like you to be aware that we cannot forward e-mail messages on your behalf and that we cannot accept and process changes of address. Canadian's Toll Free Telephone Service If you can't find the information on programs and services that you've been seeking within the Jobs, Workers, Training and Careers section of the Canadians Gateway, you can call our toll-free telephone number between 8 a.m. and 8 p.m. Canadian Eastern Standard Time, Monday to Friday, and receive assistance from an information officer in your choice of English or French. Information on Programs and Services - Call from within Canada and the United States 1 800 827-0271 TTY/TDD 1 800 465-7735 Canadian Citizens Outside Canada and the United States If you're a Canadian citizen who is living, working or travelling outside of Canada and the United States, and if you'd like to speak with an information officer about Government of Canada programs, services or initiatives, the following link will bring you to a list of toll-free telephone numbers that you can use while abroad. Facsimile If you fax your message to the Jobs, Workers, Training and Careers cluster at 941-1827 (area code 613), you can expect a response within one Canadian business day. Long-distance charges may apply. Mail You can mail us at: Public Works and Government Services Canada Ottawa (Ontario) K1A 0S5 CANADA ATTN: CANADA SITE - Jobs, Workers, Training and Careers Contact Us Privacy Notice In order to respond to your inquiry, we will need to collect a limited amount of information (such as your email address) as identified in the fields below. However, this "Contact Us" service is intended for general enquiries only. Please do not include sensitive personal information in the message box, such as your Social Insurance Number, personal finances, medical or work history. All enquiries addressed to this “Contact Us” service are responded to by Public Works and Government Services Canada (PWGSC). The collection and use of personal information for this “Contact Us” service is authorized under the Department of Public Works and Government Services Act. We only share the information you give us with another government department if you inquiry relates to that department although sometimes information can be disclosed without your consent for purposes not outlined here pursuant to Subsection 8(2) of the federal Privacy Act. The collection and use of personal information by PWGSC is done in accordance with the federal Privacy Act, which states that you have a right to access your personal information, and a right to request changes to incorrect information. The personal information collected by this “Contact Us” service is described in Personal Information Bank # COM PPU 015. If you would like to have access your personal information or request changes to incorrect personal information, please contact Privacy coordinator joan.mann@communication.gc.ca. You can also call (613) 943-1886 or write to: Access to Information and Privacy Coordinator 350 Albert Street, 5th Floor Ottawa, Ontario Canada K1A 1M4 For more information concerning your rights under the Privacy Act, please contact the Office of the Privacy Commissioner or by calling 1(800) 282-1376.