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Contact Us


Reference Services

Reference Services provide assistance, information and advice on conducting research in all types of media, such as textual, photographic, documentary art, cartographic, philatelic, electronic and audio-visual records, as well as information on archival practices and principles.

Click here to visit ArchiviaNet, our online research tool that allows you to access a vast amount of information from various databases and automated systems created by the National Archives of Canada.

In Person

The Reference Services Desk is located in the Reference Room on the Third Floor at 395 Wellington Street, Ottawa, Ontario.

Telephone Inquiries

Reference Services can be reached from 8:30 a.m. to 5:00 p.m., Monday to Friday, at (613) 992-3884, TTY: (613) 992-6969 or by calling toll free at 1-866-578-7777.

Written Inquiries

E-mail: To assist you in formulating an effective reference or research inquiry, we provide an online Reference Inquiry Form.

You can also send an inquiry by mail to:

Reference Services
National Archives of Canada
395 Wellington Street
Ottawa, Ontario
  K1A 0N3
Fax: (613) 995-6274 (be sure to include your name and address).

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