Virtually every Canadian is a consumer.
A competitive marketplace provides consumers with competitive prices, product choice, and quality services. The Bureau plays an important role in ensuring businesses provide accurate information when marketing their products and services.
This section explains how the Bureau ensures Canadian consumers benefit from a competitive marketplace.
The Bureau investigates complaints of misrepresentation and conducts inspections of consumer goods. If you have encountered a product or service that has been misrepresented, please report it to the Bureau
Consumer news and warnings
November 23, 2005 > News releases Labatt Pleads Guilty and Pays $250,000 Fine
September 30, 2005 > Information notices Competition Bureau’s Concerns Resolved in Procter & Gamble’s Acquisition of Gillette
September 30, 2005 > News releases Telemarketer Sentenced to Jail |
Featured consumer resources
Gas Prices > Consumer Fact Sheet on Gasoline Prices > Speech by the Commissioner of Competition on Gasoline Prices
On-Line Complaint/Enquiry Form
Stop Spam Here: The Competition Bureau is a member of Industry Canada's Task Force on Spam, which has officially launched Stop Spam Here, an important public education and end-user awareness campaign.
Anti-Phishing Awareness Campaign: The Competition Bureau, as chair of the Fraud Prevention Forum, joined Visa Canada and RCMP on Nov. 3, 2004, for the launch of a consumer awareness campaign to help inform Canadians about phishing scams.
The Consumer Connection Web site: The Consumer Connection Web site is published by Industry Canada's Office of Consumer Affairs and offers you practical information and tools to help you protect your interest and to spend wisely in the marketplace.
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