retailinteractive.ca
Learn firsthand how this site can help you keep up with the rapid
pace of change in retail today. Are your customers shopping on the
Internet? Who are your online competitors? How can technology help
you improve your bottom line? You will find the answers to these
and many other questions here.
Customer
First
Visit Customers First to find out how to secure customer
satisfaction and loyalty. Includes self-evaluation tools on Refund
and Exchange Policies and Complaint Handling.
Winning
Retail
Find out how well your retail business is doing and how you can do
better! This online workbook provides you with a series of
self-assessment tests, numerous tips and guidelines about
establishing, maintaining and improving a retail business.
Steps to
Competitiveness
Provides a step-by-step approach for small and medium-sized
service sector businesses in Canada to assess and improve their
level of competitiveness within the marketplace.