Volume 1 Bob Gardiner Planning Your Online Business (11.8 mb) Craig Elias Building Your Online Store (13 mb) Craig Elias Attracting and Keeping the Customer (12 mb) Jack Goodman Internet Credit Card Processing, Shopping Malls and Stand Alone Stores (23 mb) Bob Gardiner Where E-Business Can Take You (9 mb)   Volume 2 Bob Gardiner Customer Relationship Management (9 mb) Jennifer Jennax Strategic Planning (13 mb) Brian Dumsday Supply Chain Management Delivering the Goods (13.6 mb) Don Rutherford Cross-Cultural Web Design (13.6 mb) Visit The Business Link or call 1-800-272-9675 to get your own InfoKit CD-ROM and booklet. QuickTime 4 is REQUIRED to view these presentations. comments Copyright ©2001 Government of Alberta