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Dealing with Debt: A Consumer's GuideTable of ContentsIntroductionRecognize the danger signals Possible solutions What you should know Where to go Assessment and Counselling Consumer proposal Bankruptcy Appendix I - Excerpts from the Bankruptcy and Insolvency Act concerning bankruptcies IntroductionMany Canadians will face a financial crisis at some time. Many debt problems are easy to solve. Others need professional assistance. The best way to deal with your financial problems is to admit them and get control before they get out of hand. This booklet may help you decide whether or not you have a serious debt problem. It also gives some suggestions for solving your difficulties and avoiding them in the future. The information in this booklet is meant for individuals only and does not apply to corporations. Readers are reminded that this booklet is not meant to be used for legal purposes. Its only aim is to give information to individuals who are having financial difficulties. Recognize the danger signalsYou have a debt problem, or are going to have one, if:
Possible solutionsContact your creditorsExplain why you can't make your payments and suggest making lower payments over a longer period of time. You may be surprised but many creditors are willing to accept such arrangements. Credit counsellingCredit counselling services are available, but may be different from province to province. Contact a local family or community counselling office or association to find out how to get in touch with such a service. If you have difficulty making a budget and sticking to it, counselling may help you. Debt consolidation loanYou can ask a bank or financial institution about combining or "consolidating" your debts into one loan. In such a case, the bank or financial institution will pay off all your debts and, in return, you make monthly payments to that creditor. Make sure to shop around because interest rates are different. It is important to stop buying on credit. Continuing to use credit could make your debt load too great for you to handle. Consolidation OrderIf you live in Alberta, Saskatchewan, Nova Scotia or Prince Edward Island you may apply for a Consolidation Order. A Consolidation Order sets out the amount and the times when payments are due to the court. The court will distribute your payments to your creditors. This part of the Bankruptcy and Insolvency Act (Part X: Orderly Payment of Debts) lets you pay off your debts over three years and frees you from creditor harassment and wage garnishment. Unlike bankruptcy, you do not lose your assets. Voluntary Deposit schemeFor residents of Quebec, the Voluntary Deposit scheme (better known as the "Lacombe Law") is similar to a Consolidation Order. You must make a monthly payment based on your income and number of dependents, to the court. This service is usually available at the local courthouse. Consumer proposalUnder the Bankruptcy and Insolvency Act you may make a proposal to your creditors to reduce the amount of your debts, extend the time you have to pay off the debt, or provide some combination of both. Proposals are explained in more detail on page 15. BankruptcyIf none of the above methods solves your debt problem, you may choose to consider bankruptcy. Bankruptcy should be a last alternative if you cannot meet your financial responsibilities through affordable payments over a specific period of time. Bankruptcy is a legal process performed under the Bankruptcy and Insolvency Act . Because of your inability to pay your debts, you assign all of your assets, except those exempt by law, to a licensed trustee in bankruptcy. This process relieves you of most debts, and legal proceedings against you by creditors should stop. Bankruptcy is explained in more detail on page 19. What you should knowAdministrator of consumer proposalsAn administrator of consumer proposals is a trustee in bankruptcy or a person appointed by the Superintendent of Bankruptcy to administer consumer proposals. The Provinces of British Columbia (1-800-663-7867), Saskatchewan (1-306-933-6520), Nova Scotia (1-902-424-7020) and Prince Edward Island (1-902-368-4580) provide this service. You may wish to contact the appropriate provincial department. With regard to trustees in bankruptcy, their names may usually be found in the yellow pages of your telephone book under the headings of "Bankruptcy" or "Trustees in Bankruptcy". Assets and propertyIn a bankruptcy, you must assign all your assets to the trustee, except for exempt property (such as basic furniture, tools-of-trade and, under certain circumstances, the goods and services tax credit payments). Exempt property will vary from province to province. Your trustee can tell you what these are. BankruptThis is the legal status of a person who declares bankruptcy. Bankruptcy and Insolvency Act (the Act)This is the federal law which regulates bankruptcy and proposal proceedings in Canada. It falls under the responsibility of the Office of the Superintendent of Bankruptcy at Industry Canada. Bankruptcy CourtThis is a court in which a judge or registrar will decide on the bankrupt's application for discharge and other insolvency matters. Discharges are explained in more detail on page 23. Co-signersYour bankruptcy does not cancel the responsibility of anyone who has guaranteed or co-signed a loan on your behalf. For example, if your parent co-signed a loan for you, that parent would be liable to pay the loan in full even if you decide to file for bankruptcy. CreditorA creditor is a person, institution or business to whom money is owed. Secured creditors are creditors who have taken some measure to protect themselves and hold a mortgage, pledge, lien or similar instrument on, or against, your property. If they are not paid, they can enforce their claims by recovering the assets on which they hold security. Unsecured creditors are creditors who do not have any security for the debt owing to them. Credit rating and re-establishment of creditCredit bureaus, or credit reporting agencies, collect information about consumers' financial affairs and sell the information to their clients, such as credit grantors, employers, and insurance companies. These agencies obtain information from various sources, for example:
It should be noted that your credit rating is set by your creditors. Credit bureaus only pass on that information to their clients. Generally, information concerning your bankruptcy could show up on your file for a period of 6 to 7 years after your discharge. If you have been bankrupt before, this period could be extended to as much as 14 years. This period could vary from one province to another. The decision as to whether or not to grant credit to an applicant is made by the credit grantor, not the credit bureau. It is the lender's individual credit scoring system that determines access to credit. Should you wish to improve your credit record after obtaining your discharge from bankruptcy, you could, for instance, contact your banker and request a meeting. For this meeting, you could bring your pay cheque stubs, your budget, and your discharge papers. You could explain that you have obtained your discharge and ask the banker how you can earn your way back to a good credit record. DebtorA debtor is a person who receives a loan or an advance of goods and services in exchange for a promise to pay at a later date. Income tax returnsTwo income tax returns must be completed for the calendar year in which you become bankrupt. The pre-bankruptcy return covers the period from the beginning of the year to the date of your bankruptcy. You will be required to provide your trustee with details and documentation to support this return. The post-bankruptcy return covers the period from the date of bankruptcy to the end of the calendar year. The trustee may ask you to give all, or a portion of, any possible income tax refund for distribution to your creditors. InspectorInspectors are appointed by creditors to represent them before the trustee during the administration of proposals and bankruptcies. They are expected to assist the trustee by virtue of their experience and are required to supervise certain aspects of the trustee's administration. Insolvent personA person who is unable to meet financial obligations as they become due is insolvent. Legal actionAlthough legal actions or most garnishments against you stop on the date you declare bankruptcy or file a proposal, criminal actions and some civil matters, such as actions in matrimonial matters, are not affected by the bankruptcy or proposal. Give the trustee or administrator copies of all legal documents that you have received before and after the date you became bankrupt or filed a proposal. In a proposal, no creditor can, without permission of the court, start or continue any legal action until the proposal is either withdrawn, refused, annulled or until the administrator has been discharged. In the case of a bankruptcy, no creditor may, without permission of the court, start or continue any legal action until the trustee has been discharged. MediationMediation is a way of resolving conflict between two or more individuals. In the course of a bankruptcy, the parties involved in a disagreement can agree to work with an impartial and independent person, called a "mediator", who will help them settle their dispute instead of going to court. Generally, the mediator is an employee from one of the Superintendent of Bankruptcy's Division Offices. Mediation is more flexible, speedier and less costly than a formal court decision. It allows people affected by the bankruptcy to be directly involved in deciding how their disagreement will be settled. In bankruptcy, mediation is available to resolve two types of disputes:
When mediation takes place, the bankrupt and the trustee (or trustee's representative) must be present. If a creditor requests mediation, that creditor must also be present. For more information on mediation, you may ask your trustee to provide you with a free copy of the folder entitled "All About Bankruptcy Mediation" prepared by the Office of the Superintendent of Bankruptcy or you may consult the Superintendent's Web site at: http://osb-bsf.ic.gc.ca Official ReceiverThe Official Receiver is a federal government employee in the Office of the Superintendent of Bankruptcy and an officer of the court with specific duties under the Bankruptcy and Insolvency Act . The Official Receiver, among other things, accepts the documents that are filed in proposals and bankruptcies, examines bankrupts under oath and chairs meetings of creditors. Payments and Surplus IncomeImmediately after becoming bankrupt, you should no longer be required to make payments to your creditors. However, while you are an undischarged bankrupt, you are required to make payments to your trustee for distribution to your creditors. Remember, you have a duty to inform your trustee of any material change in your financial situation (for example: an income tax refund, a new job, or the birth of a new family member). At the beginning of the bankruptcy, the trustee determines the amount that you will be required to pay. This amount may be adjusted during the administration of your bankruptcy if there is a change in either your total income or personal or family situation. The trustee sets the amount of payment by taking into account your total income, the standards issued by the Superintendent of Bankruptcy, and your personal and family situation. The Superintendent of Bankruptcy's standards are set out in Directive #11 which is available on the OSB's Web site at: http://osb-bsf.ic.gc.ca If your payments are set at $50 or more per month (known as the "surplus income" payment) and you do not agree with the amount set by the trustee, the trustee must request mediation. Similarly, a creditor may request mediation if that creditor does not agree with the amount of the surplus income payment set by the trustee. If mediation does not resolve the disagreement, the trustee, under certain circumstances, will have to apply to court to have the matter decided. Failure to make the required payments may affect your discharge (i.e. release from bankruptcy). Pressure from creditorsOne of the objectives of the Act is to relieve you of pressure from your creditors. If you receive phone calls or letters from creditors, tell them that you are bankrupt, or have made a proposal, and refer them to your trustee or administrator of consumer proposals. Superintendent of BankruptcyThe Superintendent of Bankruptcy is a federally appointed official who oversees the administration of the Bankruptcy and Insolvency Act in Canada. Trustee in bankruptcyA trustee in bankruptcy is a person licensed by the Superintendent of Bankruptcy to administer proposals and bankruptcies. The trustee represents your creditors and is an officer of the court. However, the trustee can give you information and advice about both the proposal and bankruptcy processes and make sure that your rights, as well as those of the creditors, are respected. WindfallsYou must give all windfalls, such as lottery winnings and inheritances, occurring during the period of your bankruptcy, to the trustee for distribution to your creditors. Where to goIf you want more information on making a consumer proposal to your creditors, contact an administrator of consumer proposals. If you wish more information on declaring bankruptcy, you should contact a trustee in bankruptcy. The names of trustees and administrators of consumer proposals in your area are usually listed in the telephone book under "Bankruptcy" or "Trustee" or provincial government services. If you cannot secure the services of a trustee, contact the nearest office of the Superintendent of Bankruptcy at Industry Canada (see Appendix II, on page 31).
Assessment and CounsellingBefore you make a final decision on making a consumer proposal or on declaring bankruptcy, the administrator of consumer proposals or the trustee, as the case may be, will perform an assessment. The purposes of this assessment are to evaluate your financial situation, to provide you with an explanation of the options available to you and to discuss with you the merits and the consequences of your choice. Should you decide to make a consumer proposal or declare bankruptcy, the Bankruptcy and Insolvency Act requires that counselling be provided to you. This counselling must be given by a counsellor registered with the Office of the Superintendent of Bankruptcy. Counselling consists of two stages. During the first counselling stage, you will be provided with information concerning money management, spending and shopping habits, warning signs of financial difficulties, and obtaining and using credit. In the second stage, the counsellor will help you to discover and understand the causes of your insolvency or bankruptcy and will assist you in establishing a rehabilitation plan by helping you to develop recommendations and alternatives for a financial plan of action. You must attend these two stages. Counselling may also be provided to someone who is related to you or has a financial relationship with you. If you feel that you need additional help or assistance, you may ask for a third counselling session. Consumer proposalWhat is a consumer proposal?A consumer proposal is an offer made by a debtor to his or her creditors to modify his or her payments. For example, you may propose that you will pay a lower amount each month, but over a longer period of time. Or you may propose that your creditors accept being paid a percentage of what you owe. How does a consumer proposal benefit you?Your unsecured creditors will not be able to take legal steps to recover their debts from you (such as seizing property or garnisheeing wages) unless the proposal is withdrawn, rejected or annulled or until the administrator is discharged where the proposal was not fully performed (except for debts which would not be released in a bankruptcy by an order of discharge). Who can make a consumer proposal?Any natural person who is insolvent, including a bankrupt, whose debts are less than $75 000, excluding a home mortgage, can make a consumer proposal.When a bankrupt wishes to make a proposal, it must first be approved by the inspectors and the bankrupt must have obtained the assistance of a trustee who will be the administrator of the consumer proposal. If the debts are more than $75 000, the proposal will be made under Division I of Part III of the Act. It is possible to make a joint consumer proposal. Two or more consumer proposals may be joined where they could reasonably be dealt with together because of the financial relationship of the consumer debtors involved. It should be noted that a joint consumer proposal will be available to consumer debtors who do not have total debts exceeding $75 000. How does someone make a proposal? What is the process?The procedure begins when you seek the help of an administrator who might be a trustee in bankruptcy or a person appointed by the Superintendent of Bankruptcy. He or she will ask you about your financial situation, assess it and give you advice about what kind of a proposal may be best for you and your creditors. The administrator will ask you to sign the required forms which will then be filed with the Official Receiver. What happens after a proposal is filed with the Official Receiver?Within 10 days after filing your proposal with the Official Receiver, the administrator is required to send the Official Receiver a report. The report contains the administrator's opinion about whether the proposal is fair and reasonable and whether he or she believes you will be able to perform it. It also contains a list of your assets and debts, and a list of your creditors. At the same time, the administrator must send to each of your creditors a copy of your proposal and a copy of the report on the proposal. The administrator will ask the creditors to accept or reject the proposal. The administrator will also provide information about calling a meeting of creditors. How does a proposal get accepted?Your creditors will have up to 45 days to consider whether to accept or reject your proposal. A creditor may send a note to the administrator accepting or rejecting the proposal. If creditors do not respond, they will be considered to have accepted the proposal. If a sufficient number of creditors accept the proposal, then it will become binding on you and your creditors, and you will have to meet its terms. What happens if the proposal is rejected?If the proposal is rejected, you will no longer be protected by the Act. The administrator will, within 5 days, notify you, all your creditors and the Official Receiver of this fact. Your creditors will now be able to take legal steps to recover their debts from you. If you were bankrupt when you made this proposal, the administration of your bankruptcy will continue. What if my proposal is accepted, and I fully meet the terms?When the proposal is fully performed, the administrator must give a certificate of full performance to you and the Official Receiver and you will be relieved of the debts that were in the proposal. What if I stop making the payments and default on the performance of the proposal?If you fail to keep the terms of your proposal, it may be annulled. If you were insolvent prior to making the proposal, you return to the same situation and your creditors would have a claim against you for the amount owed to them before the proposal, minus any amount you paid them during the proposal. If you were bankrupt when the proposal was made and the court subsequently annuls your proposal, you will be considered bankrupt on the date of the annulment. Does it cost anything to make a proposal?Yes. There is a filing fee to be paid to the Superintendent of Bankruptcy. In addition, the administrator is entitled to be paid. These fees are prescribed by the Bankruptcy and Insolvency Rules which may be consulted on the OSB's Web site at: http://osb-bsf.ic.gc.ca BankruptcyWhat is bankruptcy and what are the benefits to the debtor?Bankruptcy is a legal process, regulated by the Act, by which you may be discharged from most of your debts. The purpose of the Act is to permit an honest, but unfortunate, debtor to obtain a discharge from his or her debts, subject to reasonable conditions. When you declare bankruptcy, your property is given to a trustee in bankruptcy who then sells it and distributes the money among your creditors. Your unsecured creditors will not be able to take legal steps to recover their debts from you (such as seizing property or garnisheeing wages). It is possible to file a joint assignment. A joint assignment allows two bankrupts, involved in a close financial relationship, to file for bankruptcy and to see their files dealt with as one file. This is available to debtors if their debts are substantially the same and the trustee believes it is in the best interest of the debtors and creditors. What are the duties of a bankrupt?Once you are legally a bankrupt, you are required to perform the duties of bankrupts as outlined in Appendix I which begins on page 25. The trustee will inform you of these duties. How does one become bankrupt?First, you meet with a trustee in bankruptcy who will assess your financial situation and explain the options available to you as described earlier. If you decide to become bankrupt, the trustee will help you complete several forms which you will have to sign. You are considered a bankrupt only when the trustee files these forms with the Official Receiver. What kind of forms will I have to sign?You will have to sign at least two forms. One is an "Assignment", and the other is your "Statement of Affairs". In the assignment you state that you are handing over all of your property to the trustee for the benefit of your creditors. In the statement of affairs you list your assets, liabilities, income and expenses. As well you will have to answer several questions about your family, employment and disposition of assets. Before you sign them, make sure you understand the legal documents that are part of your bankruptcy file. Although the trustee prepares them from the information you provide, they are your statements. You are responsible for the accuracy of their contents. Review them carefully before you sign. Once these documents have been filed with the Official Receiver, you are legally bankrupt and, at this point, the process cannot be reversed without a court order. Keep copies of notices and all other documents the trustee sends you. What happens after the forms are filed with the Official Receiver and I become bankrupt?Generally, a meeting of creditors is not necessary but there may be instances where such a meeting will be held. Creditors or the Official Receiver may request one. If a meeting of creditors is called, you must attend this meeting. You may also be required to go to the Official Receiver's office to answer several questions under oath about your financial affairs. What happens at the first meeting of creditors?If a meeting is called, the trustee will give a report about your assets and liabilities and creditors may ask you related questions. The creditors will then vote to either confirm the trustee's appointment, or substitute a trustee of their choice. The creditors will then have an opportunity to vote for the appointment of inspectors. They may also give directions to the trustee with reference to the administration of the estate. What does the examination with the Official Receiver involve?The Official Receiver may send you a notice instructing you to appear before him or her for an examination under oath. The Official Receiver will then ask you a number of questions about the causes of your bankruptcy, your conduct, the disposition of your property, and the nature of your debts. When is a bankrupt discharged?There will be an automatic discharge for first-time bankrupts nine months after they became bankrupt unless the trustee recommends a discharge with conditions or it is opposed by either a creditor, the trustee or the Superintendent of Bankruptcy. The trustee is required to recommend a discharge with conditions if either of the following circumstances exists:
If the bankrupt or a creditor does not agree with the trustee's recommendation, mediation may be requested as long as there is no other ground for opposition. If mediation fails to resolve the issue or if an opposition is filed, the trustee will have to obtain a date for a court hearing. The party opposing the discharge will have to give his or her reasons to a court official who will make a decision. It should be noted that a first-time individual bankrupt who refuses or neglects to receive the required counselling sessions will not qualify for an automatic discharge. For those who have already been bankrupt before or who do not qualify for the automatic discharge, the trustee is required within one year from the beginning of the bankruptcy to apply to the court for a hearing of the application for a discharge. The court official has several options from which to choose. What kind of discharge orders can a judge or registrar issue?At a hearing for a discharge the court decides whether to postpone the hearing to a later date, refuse the discharge, or issue any of the following orders:
Your discharge may be delayed by an opposition by a creditor, the trustee or the Superintendent of Bankruptcy on such grounds as an ongoing criminal investigation or a breach of your duties as specified in the Bankruptcy and Insolvency Act . What is the effect of a bankruptcy discharge?The bankrupt is released of most debts. However, some debts are not
released, such as an award for damages in respect of an assault, a claim for
alimony, spousal or child support, a debt arising out of fraud, any court fine,
or debts or obligations for student loans when the bankruptcy occurs while the
debtor is still a student or within ten years after the bankrupt has ceased to
be a student. How does bankruptcy affect employment?For the most part, bankruptcy should not affect your employment. However,
there are some special cases. For example, you may have difficulty being
bonded. Your trustee will be able to give you more information on other
possible restrictions or prohibitions. Does it cost anything to go bankrupt?Yes. There is a filing fee to be paid to the Superintendent of Bankruptcy.
In addition, the trustee is entitled to be paid. These fees are prescribed by
the Bankruptcy and Insolvency Rules which may be consulted on the
OSB's Web site at: http://osb-bsf.ic.gc.ca Appendix IExcerpts from the Bankruptcy and Insolvency Act concerning bankruptcies. Duties of bankruptSection 158A bankrupt shall
Bankruptcy offencesSection 198
Failure to disclose fact of being undischargedSection 199An undischarged bankrupt who
How to Contact Us © Her Majesty the Queen in Right of Canada (Industry Canada) 1998 Cat. No. RG64-5/1998-1E ISBN 0-662-26877-6 51974E |
Created: 2005-05-29 Updated: 2005-10-05 |
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