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A Toolbox for Self-assessment Charles Lusthaus, Marie-Hélène Adrien, Gary Anderson, and Fred Carden IDRC 1999 ISBN 0-88936-870-8 140 pp. ![]() ![]() ![]() Disponible en français / Disponible en español Do you know if your organization is performing efficiently? If it isn't, do you know why? This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included. Enhancing Organizational Performance will be of use to any organization that is initiating a process of self-assessment, internal change, or strategic planning. It will particularly appeal to heads and staff of research organizations, university administrators, staff of research-granting agencies, and academics and professionals in organizational development and evaluation. THE AUTHORSCharles Lusthaus, Marie-Hélène Adrien, and Gary Anderson are partners at Universalia Management Group in Montréal, Canada. Charles Lusthaus is also Associate Professor in the Departmentof Administration and Policy Studies at McGill University in Montreal. Fred Carden is Senior Program Specialist in the Evaluation Unitof the International Development Research Centre, Ottawa, Canada.
Foreword Terry Smutylo 1999 Preface Charles Lusthaus 1999 How to Use This Guide 1999 CHAPTER 1. Should You Conduct a Self-Assessment? 1999 CHAPTER 2. Planning a Self-Assessment 1999 CHAPTER 3. Conducting a Self-Assessment 1999 CHAPTER 4. Diagnosing the Performance of Your Organization 1999 APPENDIX I. Tools for Self-Assessment 1999 APPENDIX 2. Tips for Designing Data-Collection Instruments 1999 APPENDIX 3. Sample Questionnaires 1999 APPENDIX 4. Sample Self-Assessment Exercises 1999 The Authors 1999 Contact Us 1999 |
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