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INFORMATION AND TELECOMMUNICATION TECHNOLOGIES
The Impact of their Adoption on Small and Medium-sized Enterprises
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807-4.jpg INFORMATION AND TELECOMMUNICATION TECHNOLOGIES
The Impact of their Adoption on Small and Medium-sized Enterprises

Élisabeth Lefebvre and Louis A. Lefebvre

IDRC 1996
ISBN 0-88936-807-4
140 pp.

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Many studies have shown that adopting new information and telecommunication technologies can have a profound influence on a company's productivity and competitiveness. This book focuses on the prime factors associated with the adoption of such technologies in the specific context of small and medium-sized enterprises (SMEs) as well as the impact of these technologies on a firm's productivity and key competitive advantages. It also identifies the critical issues, both theoretical and practical, related to these new technologies.

THE AUTHORS

Élisabeth Lefebvre holds MBA and MSc degrees from the University of Ottawa, as well as a PhD from the University of Montréal. She is currently an associate professor in the Department of Mathematics and Industrial Engineering at the École Polytechique, Montréal. Dr Lefebvre's research focuses on technological innovation and the strategic management of technology.

Louis A. Lefebvre holds an MBA from the University of Ottawa and a PhD in business adminstration from the University of Montréal. He is currently a professor in the Department of Mathematics and Industrial Engineering at the École Polytechnique, Montréal (where he also directs the graduate program on technology management) and President Elect of the International Association for Management of Technology. Professor Lefebvre's research focuses on technology adoption in small and medium-sized enterprises, firm innovativeness, and strategic alliances.

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 Document(s)

Foreword 1996


Acknowledgments 1996


Introduction 1996


Chapter 1 - Typologies and Rates of Diffusion 1996


Chapter 2 - Factors Affecting Adoption 1996


Chapter 3 - Characteristics of the Decision-making Process as a Prime Adoption Factor 1996


Chapter 4 - Impacts of Adoption 1996


Conclusion 1996


Appendix A - Hard and Soft Technologies 1996


Appendix B - Definitions of Some IT Applications 1996


Appendix C - Multi-item Constructs for Measuring Internal Factors Affecting IT Adoption 1996


Appendix D - Detailed Measurement of Some Elements of the Decision-making Process for IT Adoption 1996


Appendix E - Measures for Assessing the Impact of ITs on Key Competitive Dimensions 1996


Appendix F - Alternative Measures for Assessing the Impact of ITs 1996


Appendix G - Measures for Assessing the Sociological and Psychological Impacts of ITs on the Work Force 1996


Bibliography 1996


Résumé français Élisabeth Lefebvre and Louis A. Lefebvre 1996




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