CTA Home : Mediation

Mediation provides an alternative avenue to resolve disputes in less time, at a lower cost and gives parties greater control over the results when compared to the regulatory process or the litigation option.

If you are familiar with the Agency's mediation process and wish to access the forms directly, please click on the following link: "Mediation: Helpful Forms and Publications".

• Accessible Transportation

• Air Transportation

• Rail Transportation

• Marine Transportation

For more detailed information on mediation, please contact:

Manager, Mediation Unit
Tel: (819) 953-0328
Toll Free: 1-888-222-2592
TTY: 1-800-669-5575 or (819) 953-9705
Fax: (819) 953-5564
E-mail: mediation.transpo@cta-otc.gc.ca