Standards, Laws and Codes
This section gives you access to the legislation, standards and codes that underpin consumer protection in Canada.
- Standards
- Standards are technical specifications or other criteria that a product, process or service must meet. Find out more in this section.
- Canada's Consumer Legislation
- Find out who is reponsible for what with regards to consumer protection in Canada.
- Voluntary Codes
- Voluntary codes encourage companies and organizations to conduct themselves in ways that benefit both themselves and the community. This section contains both general and industry specific information about them.
- The Voluntary Codes Research Forum
- The Voluntary Codes Research Forum is an online discussion group facilitated by the Office of Consumer Affairs at Industry Canada.