About the Office of Consumer Affairs
The Office of Consumer Affairs is Industry Canada's window to consumers in the marketplace.
Our Aim
A fair and efficient marketplace that supports and advances the interests of Canadians as consumers. Protection of consumer interests in the event of market failure.
Our Belief
That effective and informed consumer participation in the marketplace is important to a dynamic, competitive economy.
Our Approach
- Research and Analysis.
- Information and Coordination.
Contacting the Office of Consumer Affairs
Michael Jenkin
Director General
E-mail: jenkin.michael@ic.gc.ca
Tel: (613) 954-3277
For all media enquiries please call (613) 943-2502.
Business Plan 2004-2006
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