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Retail Petroleum Trade Sector Review Minutes - Toronto
To access any of the PDF documents included in this page, please use this free Adobe Acrobat Reader as needed.
Retail Petroleum Trade Sector Review (RPTSR) Presentation: Gilles Pelletier, Retail Petroleum Trade Sector Review Team Member, delivered RPTSR presentation:
Option consommateurs Presentation: Geneviève Reed delivered the Option consommateurs’ presentation:
Metrology Presentation: Randy Latta explained the difference between metrology, the science of metrology and legal metrology. Recommendations: The recommendations were derived through consensus which implies that the vast majority of stakeholders agree with the recommendations. There may continue to be stakeholders who would have preferred a different recommendation. The recommendations listed are from the Toronto meeting only and they may not reflect the final recommendations as the final recommendations will be a compilation of all stakeholder consultation meetings. 1. Approvals Measurement Canada will continue to approve all new devices (including updates and revisions) prior to trade use. Measurement Canada will continue to engage in the recognition of regulatory organizations in other countries provided that they perform work to Measurement Canada standards and as long as Measurement Canada still remains accountable. Note: The group discussed Measurement Canada’s involvement in the development of the international standards issued by OIML. The OIML standard R117 may be adopted by Measurement Canada and would facilitate the recognition of other international approval laboratories for approvals. 2. Initial Inspection Initial inspections should be done either at the factory or in the field. Initial inspections will continue to be conducted before weighing or measuring devices are used in trade. Initial inspections may be conducted by Measurement Canada (accreditated or registered) authorized serviced providers. Individuals performing initial inspections should be competent. Note: A majority of the stakeholders are concerned with the errors found between the initial factory inspection compared to the subsequent inspection found in the field. 3. Subsequent Inspection As a starting point, subsequent device inspections will take place every 3 years except for truck meters which will be on a two (2) year cycle and propane devices which will be on a 1 year cycle. The inspection frequency may change, pending results from stakeholders’ input and sector monitoring. The inspection cycle shall be defined so the period of time between inspection is clear to all stakeholders. Note: It was felt by some stakeholders that more information (data) should be recorded while performing inspections: date of previous calibration, age of device, environmental condition at time of inspection, etc.. The stakeholders also had concern with the added cost to the small independents and also to remote areas. It was also noted that it would not be a problem if certain traders wanted to inspect their devices more often than the required subsequent inspection period. The subsequent inspection period would be a minimum requirement. The truck meter inspection frequency is aligned with the Downstream Petroleum sector frequency. No decisions were made on whether the inspection cycle should be based on a calendar period or based on the period of time from the last inspection of that device. 4. Standards Standards used by accredited or registered service providers to inspect legal for trade devices on behalf of Measurement Canada will be calibrated and certified. Measurement Canada should continue to pursue the delegation of authority for service providers to calibrate and certify measurement standards on behalf of Measurement Canada. Measurement Canada should also continue to pursue the recognition of other international standards organizations. Note: The stakeholders felt that the thermometers should have specifications for calibration frequency and also for the safety aspect due to the environment it is used in. Stakeholders wanted to see the calibration frequency for standards be reviewed. They had concerns that two standard (test measures and provers) of similar types had two different calibration frequencies. Concerns were also raised on the use of test standards as it was felt that in some instances test standards of the same type and design could provide different results by using different testing methods. The examples raised were the top filling of a prover compared to the bottom filling of the a prover as well as open necked provers compared to closed system provers (pipe provers or master meter provers). 5. Alternate Service Delivery Presently, two alternative service delivery mechanisms are accepted:
Authorized service providers may choose either model in order to perform inspections on behalf of Measurement Canada. 6. Commodity Inspections Measurement Canada should still maintain its commodity inspection program. 7. Complaints Measurement Canada should still investigate all complaints reported to them. Measurement Canada must increase awareness of its existence in terms of their role in the resolution of complaints. Complainants should be notified of results. Note: Stakeholders suggested that for consumers to have better access to Measurement Canada for complaints, Measurement Canada, not Industry Canada, wording should be dominant on the verification stickers. Stakeholder suggestions of indicating a 1 - 800 number on the verification sticker could pose a safety problem if the consumers mistake the number in a hazardous situation such as reporting a fuel spill, as well as using the number for other complaints (leaky hose, dirty sight glass, etc.). The majority of oil companies try to resolve complaints with consumers first and will suggest to contact Measurement Canada if the complaint cannot be resolved. The oil companies will accept Measurement Canada’s decision as final. It was suggested to advertise the complaint process on the Measurement Canada web site. It was also suggested that Measurement Canada have an easily accessible telephone number through the Government blue pages for consumer convenience. 8. Monitoring Measurement Canada should continue to monitor and report on the retail petroleum trade sector through compliance rates, percentage of substantiated complaints, and stakeholder input. This information should be transmitted in a manner that can be easily accessed and understood by consumers. Note: Some stakeholders wanted Measurement Canada to relate the number of complaints versus the total number of transactions or vehicle fills in Canada. Obtaining the total number of transactions or fills could be difficult. Using numbers from Statistics Canada was suggested. Present: The following people were present at the meeting in Toronto
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Created: 2005-08-04 Updated: 2005-12-02 ![]() |
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