Canada Pension Plan Retirement Application

This online service allows you to apply for a Canada Pension Plan Retirement (CPP RTR) pension.

Applying for your CPP RTR pension online is a two part process:

1. First, you must fill in and electronically submit your online application to Service Canada.
2. Then you must print and sign a Signature Page and mail it to Service Canada.

At the end of the online application process you will be asked to print and sign a Signature Page and mail it to Service Canada. A date stamp will appear on the Signature Page indicating the date and time the online portion of your application was sent. The date stamp is in Atlantic Standard Time (AST) – the time zone you are in and day of the month you apply may affect the official receipt date of your application. Please contact us if you have any questions about how our online applications are dated.

If you would rather have us mail you an application form to fill out, please contact us.

Find the answers to several Frequently Asked Questions related to this online service.

To use this online service, you must...

• be at least 59 years of age;
• have contributed to the CPP;
• want your retirement pension payments to begin within one year from today;
• have access to a printer; and,
• use a computer that meets our minimum computer requirements.

Security Warning: If you are using this service on a shared computer in a public area (i.e. public kiosk or library), please ensure that you do not leave the computer unattended while accessing this service. This will ensure that no one else can access any personal information you may have entered.

Exceptions

• This service is not available for individuals presently receiving a CPP (or Quebec Pension Plan) disability benefit.
• If you fit into any of the following situations you will not be able to use this service and must apply to the Régie des rentes du Québec :
  • You have worked only in the province of Quebec;
  • You currently live in Quebec and have worked both in the province of Quebec and in another province or territory; or
  • You have worked in Quebec, currently live outside of Canada and your last province of residence was Quebec.

Privacy and Security

The Government of Canada is taking the necessary measures to protect the confidentiality of the personal information you provide and to ensure that your electronic transactions with us are secure. In order to register you for a Canada Pension Plan retirement pension we require certain personal information from you.

This statement explains the purpose of collection and use of your personal information.

Your personal information is collected and used in accordance with the federal Privacy Act. In some cases, information may be disclosed without your consent for purposes not outlined here pursuant to Subsection 8(2) of the Privacy Act.

The collection and use of personal information for this service is authorized by the Canada Pension Plan Act. We will use this information to process your Canada Pension Plan (CPP) retirement application. Generally only information needed for registration will be requested. However, in some cases, information is requested to help us determine possible entitlement to other benefits under the Canada Pension Plan.

Your personal information is described in the Government of Canada Personal Information Bank, number HRDC PPU 146, and will be held for two years. The Privacy Act states that you have the right to access your personal information and request changes to incorrect information. Instructions for obtaining this information are outlined in the government publication entitled Info Source, a copy of which is located at all Human Resources Centres.

Questions or comments regarding this policy or the administration of the Privacy Act may be directed to the Coordinator, Access to Information and Privacy. For more information on privacy issues and the Privacy Act in general, consult the Privacy Commissioner at: 1 (800) 282-1376.

How We Protect Your Information

There are two main ways that we ensure the security of your transactions:

Encryption electronically scrambles the data stream between your computer and our server. This minimizes the risk that Internet hackers and other users will alter or view information being transmitted. You must be using a browser with 128-bit encryption in order to access this site.

Firewalls are a combination of hardware and software designed to securely separate the outside world from our internal computer systems and database.

E-mail should never be used to send confidential information. Our encryption system does not function on e-mail.