CTA Home : Mediation : Air Transportation MediationIn some circumstances, the Air Travel Complaints Program's staff informally mediate complaints with the goal of finding a mutually acceptable resolution among the parties. For more information, please click on the following link: Complete mediation services are available for rail, marine and accessible transportation complaints. For more information about the Agency's mediation process, please refer to the on-line brochure entitled Resolving Disputes Through Mediation or contact: Manager, Mediation Unit |
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Last Updated: 2005-10-21 | [ Important Notices ] |