Access to Information and Privacy (ATIP)

The ATIP Division is the focal point for the application of the Access to Information Act and the Privacy Act in the Correctional Service of Canada. It reports to the Director General of the Rights, Redress and Resolution branch, and to the Assistant Commissioner, Strategic Policy and Human Rights Sector.

The ATIP Division deals directly with the public in connection with ATIP requests and serves as the centre of ATIP expertise in enabling CSC to meet its statutory obligations under the Acts . To that end, the Division is responsible to ensure that formal access and privacy requests are completed in a timely manner, and for promoting a culture of openness and accountability while ensuring that safe and appropriate safe guards are respected with regards to all personal information.

Privacy Act

The purpose of the Privacy Act is to protect the privacy of individuals with respect to personal information about themselves where it is held by a government institution and to provide individuals with the right of access and correction to such information.

To make a request under the Privacy Act, sign and complete the request form from the following link:
http://www.tbs-sct.gc.ca/tbsf-fsct/350-58_e.asp . It can then be submitted to the contact listed below.

COMPLAINTS ABOUT PRIVACY:

Contact the Office of the Privacy Commissioner if you feel that CSC has violated your privacy rights. Lodging a complaint with the Privacy Commissioner is free of charge. There is no need to hire special advisors to help you lodge a complaint, and contrary to the Access to Information Act, there is no time restriction for submitting a complaint.
http://www.privcom.gc.ca/contactUs/index_e.asp

Access to Information Act

The purpose of the Access to Information Act is to provide a right of access to records under the control of a government institution, in accordance with the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific, and that decisions on the disclosure of government information should be reviewed independently of government.

To make a request under the Access to Information Act, there is an application cost of $5.00. Payment is accepted in the form of a money order, or cheque made payable to the Receiver General for Canada. The request form can be found at the following link: http://www.tbs-sct.gc.ca/tbsf-fsct/350-57_e.asp The signed and completed form accompanied by the application payment, can then be forwarded to the contact listed below.

When may I lodge a complaint related to the Access to Information Act ?

You may lodge a complaint with the Office of the Information Commissioner about any matter related to the Access to Information Act . For example, you may complain if you have made a written request for information and you believe that you have been improperly denied information; if the institution's response to your request has taken too long; or if the charges are too high. Your complaint will be investigated by the Office of the Information Commissioner at no cost. Your complaint must be made within one year of the date that CSC received your written request.

How do I complain?

Write or phone the Office of the Information Commissioner of Canada .
http://www.infocom.gc.ca/contact/default-e.asp

Contact us:

Todd Sloan, Director
Access to Information and Privacy Division,
Correctional Service of Canada
340 Laurier Avenue West
Ottawa , Ontario K1A 0P9

ATIP General information: (613) 992-8248
Fax (613) 995-4412