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For Travel Agents

Top Ten Things
Your Client
Should Know

1. Since September 11th, 2001, there
have been a few changes at the pre-board
screening (PBS) checkpoint. If you have not
gone through a screening checkpoint recently, familiarize yourself with PBS procedures by going to our At the PBS Checkpoint section.

CATSA's Holiday List
CATSA's Holiday List [ Adobe Acrobat Format ]
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2. Where to start planning for your journey? Why not begin by going to our Preparing for your Trip section.

3. Deciding what to pack for your trip can be challenging. Make sure not to pack any sharp items such as scissors with pointed tips in your carry-on baggage. Certain items, such as strike-anywhere matches, are also not allowed in your carry-on and checked baggage. Check out the Permitted and Prohibited Items list for more information.

4. What’s a traveller to wear? Did you know certain articles of clothing and accessories can set off the metal detector, slowing you down at the pre-board screening checkpoint? Go to our Dressing for Travel section for helpful hints to make your trip a comfortable one.

CATSA Pamphlet
For free brochures to
distribute to your clients,
please contact us

5. Passengers are advised to pack their film in their carry-on baggage. The equipment used at pre-board screening (PBS) areas will not damage film under 800 ISO/ASA. However, multiple exposures (more than 5 times) of the same roll of film to PBS x-ray inspection may cause damage. Most amateur photographers use film in the 100-400 ISO/ASA range. Specialty film is defined as film with an ASA/ISO 800 or higher and typically used by professionals. If passengers are concerned about their film, once they have placed it in their carry-on baggage, they may request a hand search at the PBS area. Please note that physical search of films will be carried when circumstances permit.

6. Did you know that medical implants, such as an artificial hip, can set off the metal detector? Do you know how to handle your medication when travelling? Take a look at our Special Needs section for more information.

7. Liquids/Wine/Alcohol - All alcoholic beverages must be in their original container, sealed with the provincial liquor control seal. Home-made wine will not be accepted as carry-on. Passengers may bring alcoholic beverages, in retail packaging, containing no more than 70 percent alcohol by volume, in receptacles not exceeding 5 L with a total net quantity of 5 L per person. To avoid delays, do not carry any open bottles or containers of liquids as they may not be permitted through the screening checkpoint. Please refer to www.tg.gc.ca for additional restrictrions that may apply.

8. Did you know that, at most airports, it is not necessary to turn on your portable computer or cellular phone at the PBS checkpoint? Click on Electronic Devices for more information.

9. Families travelling with children should be aware that certain items, such as replica or toy guns/weapons are not allowed past the PBS checkpoint. Get all the information on our Leisure/Infrequent Traveller section.

10. Most sports equipment, such as ice skates and golf clubs, are not allowed in your carry-on baggage. Go to Sports Equipment for further details.

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    Last Modified: 2005-12-12
Important Notices
   
   

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