Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

FrançaisContact UsHelpSearchCanada Site
HomeSite MapGlossaryLinksPublications
About FCAC
blue spacer
About the Financial Services Sector
blue spacer
For Consumers
blue spacer
Consumer Protection
Resource Centre
Making a Complaint
Consumer Alerts
Questions and Answers
ABM Fees on Cash Withdrawals
Try Our Quizzes
submenu_tab
blue spacer
Compliance Information
blue spacer
Media Room
blue spacer


Top Line

 For Consumers

 Consumer Protection: Know Your Rights


Know Your Rights Voluntary Codes of Conduct FCAC Role and Mandate

  



Your New Banking Rights

Protecting consumers: The new federal banking regulations

Whether you need to cash your paycheque or pay a bill, having a basic personal bank account is essential. To ensure that all Canadians can obtain these accounts, the Government of Canada has introduced the Access to Basic Banking Services Regulations, which took effect on September 30, 2003.

The Financial Consumer Agency of Canada (FCAC) is responsible for enforcing these regulations, which will make the rules for obtaining a basic personal bank account clearer for Canadians. For example, a bank can not refuse to open a basic personal account for you just because:
  • you don't have a job;
  • you are or have been bankrupt; or
  • you're not depositing money into the account.
A bank must also cash most Government of Canada cheques for
non-customers at no charge.


If you'd like to know more...
[Back to top]
FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
Print IconPrintable Version


Last Modified: 2005-08-04
Important Notices