The Financial Consumer Agency of Canada (FCAC) is a newly created agency.
We work to protect and educate consumers in the area of financial services.
We provide consumer information and oversee financial institutions to ensure
that they comply with federal consumer protection measures.
What's New
Credit Card Interactive Tool
An easy-to-use interactive tool that will help you find the credit card that best matches your preferences and needs.
Cost of Banking Guide - Update
We've updated the comparison tables to provide you with the latest banking package information.
The Cost of Payday Loans - Update
A payday loan is a very expensive way to borrow money.
Click here to see why.
FCAC releases "Understanding Your Credit Report and Credit Score"
Check out FCAC's new searchable complaint-handling database
Bank Branch Closures
FCAC maintains a database of bank branch closures throughout Canada. This tool allows consumers to view branch closures
by date, location and financial institution and to find the new branch locations where accounts were moved.
Protecting consumers: The new federal banking regulations
Regulations related to:
Opening a bank account
Cashing a Government of Canada cheque
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