Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

FrançaisContact UsHelpSearchCanada Site
HomeSite MapGlossaryLinksPublications
About FCAC
blue spacer
About the Financial Services Sector
blue spacer
For Consumers
blue spacer
Compliance Information
blue spacer
Media Room
blue spacer
News & Speeches
Media Contacts
FCAC Info Kit
Facts & Figures
submenu_tab
blue spacer


Top Line

 Media Room

 Consumer Inquiries & Complaints


April 1 to May 31, 2002

Consumers contacted the Financial Consumer Agency of Canada 2,876 times from April 1 to May 31, 2002.

The main issues raised by consumers relate to credit cards, problems with bank accounts, general information queries, branch closures and cashing cheques.


Pie Chart Branch Closures 76 Cheques 83 General Inquiry 109 Accounts 123 Credit Cards 1160


Total Inquiries and Complaints Period: April 1 - May 31, 2002
 
Inquiries:
1,917
Complaints:
959
Total:
2,876
 
Phone calls
2,626
Letters
150
E-mails
97
In person
3
 
[Back to top]
 
FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
Print IconPrintable Version


Last Modified: 2004-08-18
Important Notices