Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

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Top Line

 For Consumers

 Consumer Protection: Know Your Rights


Know Your Rights Voluntary Codes of Conduct FCAC Role and Mandate

  



[ Introduction | Table of Contents ] [ Previous | Next ]

Opening a bank account

What Do I Need When Opening a Personal Bank Account?

When opening a personal account at a bank branch, you must present either two pieces of acceptable identification or one piece and a sponsor. The documents that you present must be original and in good condition. They must also be current, since a piece of identification is not valid after its expiry date.

If you have only one piece of acceptable identification, then you'll need another person to confirm your identity to the bank. This person has to be a client in good standing with the bank or an individual of good standing in the community where the bank is located.

To verify your identity, the bank may also ask for documents such as a recent utility bill that includes your name and address.

Also, if the personal bank account you're opening pays interest, the Income Tax Act requires the bank to ask you for your Social Insurance Number (SIN). If the account doesn't pay interest, you do not need to provide your SIN card to the bank as an identification piece if you choose not to do so.

If you don't have acceptable identification, contact your federal, provincial or territorial government to obtain what you need.


How your new banking rights affect opening a personal bank account

Remember that under the new rules, a bank can't refuse to open a personal bank account for you just because:
  • you don't have a job;
  • you are or have been bankrupt; or
  • you're not depositing money into the account.
Sometimes, however, the bank may legitimately ask you to make a deposit. For example, if you're ordering cheques and they don't come free of charge, the bank may ask you to deposit enough money to pay for them.
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FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
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Last Modified: 2005-08-04
Important Notices