Brochures and Booklets
Consumer Guides
Reports
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Understanding Your Credit Report and Credit Score
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This publication provides key information on how to obtain and understand your credit report and score, as well as what to do if you find errors on your credit report.
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Business Plan – April 2005 to March 2007
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Annual Report 2004-2005 |
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Past issues |
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Considering an Investment Product Tied to the Stock Market's Performance?
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What you should know about index-linked deposits sold in Canada.
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Consumer Inquiries and Complaints
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Credit Cards and You
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This section includes an interactive tool, which will help you shop around for credit cards that best suit your needs. Click here to access the tool.
Credit Cards and You will also help you answer all the questions you may have about credit cards. It includes the following documents:
Released: November 16, 2005
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Cost of Banking Guide
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The Cost of Banking Guide on-line
tool is designed to help you find the best banking service package
for you. It takes the information you provide and uses it to assess
your banking needs. It then presents you with the banking service
packages that will best meet these needs.
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Released: April 15, 2003
Updated: June 2005
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Consumer's Guide to Basic Banking Services, March 2002
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The Consumer's Guide to Basic Banking
Services was produced by the FCAC as a companion piece to The
Cost of Banking - Annual Report 2002 (previously entitled Financial
Service Charges Annual Report), produced by Industry Canada's Office
of Consumer Affairs. This guide provides plain-language information
to help clarify the cost of basic banking services for consumers.
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Current
issue:
Spring 2002
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The ABCs of Mortgages
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This publication outlines the terms and conditions of your mortgage,
your rights and responsibilities, and tips on how to pay your mortgage off faster.
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Released: Spring 2004
Updated: December, 2005 |
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The Cost of Payday Loans
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This publication explains payday loans, describes their costs, and compares these costs with other types of loans available to consumers.
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Released: December 2004
Updated: August 2005 |
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Brochures and Booklets
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Please contact us if you require
copies of our publications.
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