FCAC opens and reviews hundreds of compliance cases a year involving a broad range of consumer issues under federal financial institution legislation.

The Commissioner's Decisions listed below represent cases where the Commissioner was required to make a final decision. FCAC is publishing these decisions to promote consumer awareness about the consumer provisions — the federal laws and regulations that protect financial consumers in Canada. These decisions also provide a sample of the types of compliance issues FCAC has reviewed, and the work it is doing to protect financial consumers.

Commissioner's Decisions for the period(s):

• April 1^st, 2005 to June 30^th, 2005
  
  
• January 1^st, 2005 to March 31^st, 2005
  
  
• October 1^st, 2004 to December 31^st, 2004
  
  
• July 1^st, 2004 to September 30^th, 2004
  
  
• April 1^st, 2004 to June 30^th, 2004
  
  
• January 1^st, 2004 to March 31^st, 2004
  
  
• October 1^st, 2003 to December 31^st, 2003
  
  
• April 2^nd, 2003 to September 30^th, 2003
  
  
• March 31^st, 2002 to April 1^st, 2003