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![]() April, 2005 To: All Employment Insurance Board of Referees Chairpersons and MembersSubject: Employment Insurance Board of Referees Training - Survey ResultsWe would like to thank the Board of Referees Chairpersons and members who participated in the recent Employment Insurance Board of Referees Training Survey. This is the first time we have surveyed all Board of Referees members and we were very pleased with the high response rate. Ipsos-Reid, an independent polling firm, conducted the survey in order to assist the Board of Referees Training Curriculum Steering Committee to develop recommendations to improve the training and development curriculum. In addition, the survey was also designed to provide insights on how to update and strengthen the training curriculum and continuing information for the Board of Referees at all stages and to help identify ongoing training needs. Ipsos-Reid mailed out a printed copy of a questionnaire to 939 potential survey respondents (all active BOR members in September, 2004). A total of 637 completed surveys were returned to Ipsos-Reid, a response rate of 68%. A summary of the survey results follows: Orientation
Technical Training
Hearing Skills Training
Decision Writing Skills Training
Annual Information Session
Other Areas of InquiryIn addition to the expressed interest in ongoing training or continuous learning, the survey revealed:
Next StepsAs previously reported, the Steering Committee, comprising two Board of Referees members and one Chairperson, both Commissioners, the Director of Appeals, the Chief of Appeals Policy and a regional appeals manager, has been established to move the review forward. The Steering Committee met in January 2005 to review the survey results. A working group has now been created to develop recommendations for an integrated national curriculum that examines content, methodology and evaluation with the focus on ongoing learning. This working group met during the first week of March 2005 to begin its work. Attached is a copy of the survey questions as well as an extract of the survey report outlining the research objectives, methodology, key findings and the executive summary which will be posted on the Board of Referees web site shortly. We look forward to your continued support and input as we move forward with improvements to the Board of Referees Training Curriculum.
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