CBSA Offices

To locate your nearest CBSA office, consult the Directory of Canada Border Services Agency (CBSA) Offices or call our Border Information Service (BIS) line.

From within Canada, call:
- 1 800 461-9999 (toll-free)

From outside Canada, call:
- (204) 983-3500 or (506) 636-5064 (long-distance charges apply)

• Personal service: If you call during regular office hours (8:00 a.m. to 4:00 p.m. local time), from Monday to Friday (except statutory holidays), you can speak directly to an agent.
  
• Anytime, anywhere: If your enquiry is of a general nature, our 24-hour telephone service automatically answers all incoming calls and provides recorded information on many frequently requested topics.