Frequently Asked Questions

How soon before my flight departs should I be at the airport?

If you are travelling within Canada you should try to be at the airport no later than one hour prior to departure. If you are travelling to the United States you should be at the airport approximately two hours before departure.

How do I get around your airport if I am physically challenged?

Kelowna International Airport believes that access is a right and will not accept anyone being left out because of barriers. If you encounter a facility or attitudinal barriers when using our airport, please call the Airport Duty Manager at (250) 765-5125 extension 206. Our ability to meet the expectations of all customers needs your input as we design and train for the future.

How can I get a job at the airport?

The Kelowna International Airport is operated by the City of Kelowna. To inquire about positions with the City of Kelowna including the airport, contact the Job Information telephone line for a listing of public job postings or visit www.kelowna.ca and select the job opportunities page. To apply for positions at the Kelowna International Airport with the airlines or concessionaires, contact them directly at their terminal building location for more information.

Does Kelowna International Airport have a departure tax?

There is an $8 Airport Improvement Fee at the Kelowna International Airport for each departing (non-connecting) passenger. This fee is collected by the airlines on behalf of Kelowna International Airport when your ticket is purchased. For further details concerning this fee, contact the Airport General Manager’s office at (250) 765-5125.

Is there a fee for the use of the baggage carts?

Baggage carts are available in the arrivals area and on the front curb at the departures entrance for a fee of $1.00 with a $.25 refund when the cart is returned to a dispenser.