City of Kelowna
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Human Resources
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Human ResourcesBylaw Officer

Director
Rick Baker

"People are the source of our success!"

The Human Resources Department aims to retain, develop and attract talented and dedicated individuals who are committed to building a healthy, safe and vibrant community.

Human Resources is responsible for a variety of services including career opportunities, employee training and development, staffing, labour relations, benefits and compensation, occupational health and safety and human resource systems administration.

Functions of the Human Resources Department

Recruitment/Staffing

  • Manage recruitment and staff movement city-wide; interviewing and testing followed by selection and verification of candidates
  • Coordinate and conduct new employee orientations, employee assistance program, seasonal recalls and lay-offs
  • Specialized recruitment campaigns include Summer Student hiring, Fire Fighter hiring, Seasonal, Part-Time and Relief Roster Hiring

For more information: see Recruitment

Benefits and Compensation 

  • Oversee the City’s benefit programs (medical, dental, extended health, life insurance and disability plans)
  • Provide information on the Superannuation pension plan, responsible for salary administration and employee records
  • Coordinate Service Award and Retirement programs

Labour Relations

  • Handle the implementation, administration and interpretation of the City’s collective agreements, grievance decisions and arbitration awards
  • Provide advice and assistance to City staff on labour relations issues

Occupational Health and Safety

  • Ensure compliance with the WCB health and safety guidelines
  • Coordinate the City’s safety programs including Return to Work programs and Safety Training
  • Provide advice and support to departmental safety committees

Systems Administration

  • Manage human resources information and use as a support tool to help improve the productivity of the organization.

Training and Development

  • Recommend and deliver a wide range of training and development programs
  • Offer an extensive Training Library
  • Implement and manage formalized career development programs including the CMA/CGA succession streams (Finance), Partners in Horticulture (Parks) and the Equipment Operation Certification Program.

Human Resources Office Hours

Business Hours:

Monday - Friday: 8:00am - 4:00pm
Closed between 12:00 - 1:00pm

Contact Address:

Human Resources Assistant
City of Kelowna
1435 Water Street
Kelowna, B.C.
V1Y 1J4


For general information please call Main Reception