City of Kelowna
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Department Goals and Objectives
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MAYOR AND COUNCIL

DEPARTMENT GOALS

To provide leadership for Councillors in the performance of the statutory functions required, and to establish and maintain a close liaison with Federal, Provincial and local leaders. To represent the City at local functions and to provide access to municipal government for the taxpayer.

To provide good government to the citizens of Kelowna through the development of policies, consideration and passage of bylaws, budget approval and the appointment of statutory officials and regional board representatives.

To act in good faith and make responsible decisions on land use issues, and the development of policy to discharge the City's responsibilities.

CURRENT YEAR STRATEGIC OBJECTIVES

FINANCE

To make sound fiscal decisions that balance the needs, wants and resources of a growing community. To seek financial assistance (grants etc.) from other levels of government when appropriate.

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To schedule Public Hearings expected to generate a great deal of public discussion on separate evenings to avoid lengthy hearings continuing past 11:00 p.m.

PARTNERSHIPS

Learn from other elected officials by attending conferences such as those held by the Union of BC Municipalities and the Federation of Canadian Municipalities.

RESEARCH & DEVELOPMENT

Continue with the annual citizen survey to measure satisfaction levels.


Two horse and buggies on the road. Priest’s house in the background.

 

CITY MANAGEMENT

DEPARTMENT GOALS 

The City Manager’s Office provides leadership and coordination to assist all departments in meeting their various responsibilities to build a healthy, safe and vibrant community. In addition, City Management ensures that all departments utilize effective and efficient management principles and that each division strives for optimum performance.

To provide advice and guidance to Council and City staff to assist them in the decision-making process as they strive to make the best overall decisions on behalf of the citizens of Kelowna. To provide vision in the area of long term growth management and corporate efficiency.

CURRENT YEAR STRATEGIC OBJECTIVES

PRODUCTS AND SERVICES

  • Continue to inform the citizens of Kelowna about municipal programs and services through newspaper information columns, ads, interviews, news releases, brochures etc. 
  • Increase citizen understanding of the development process with an updated Development Primer for Residents to be placed on the website. 
  • Establish a new website section, Hot Topics , to inform residents about current issues. 
  • Prepare a newsletter for City-wide distribution on growth and development. 
  • Consider preparation of a Parks brochure in consultation with Parks staff. 
  • Internal – use the intranet (InSites) and the quarterly employee newsletter (Cityscapes) to keep staff aware of corporate activities and colleagues’ accomplishments.

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  • Utilize the new website design and content management software to build a resource-rich, easy to navigate and up-to-date website. 
  • Provide timely response to the Mayor’s e-mail and written correspondence. 
  • Work with other departmental staff to develop more opportunities for public consultation.

PARTNERSHIPS

  • Work with other staff to plan and promote their activities.
  • Work with the community on fund-raising campaigns such as United Way, Run for the Cure, etc.

RESEARCH AND DEVELOPMENT

  • Continue with the annual survey to measure satisfaction levels, seek citizen input. Publicize results.