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Directive No. 27 Civil Aviation Service Line AccountabilitiesPolicy Objective: To outline functional and line relationships within the Transport Canada, Civil Aviation service line. Policy Statement: This document establishes:
Application: This directive applies to all areas of the National Civil Aviation Program. Definitions: Accountability relates to both performance and results. It is defined as a clearly identified individual obligation for the conduct of specified program activities where performance is evaluated through the application of established criteria. Activities are the actions taken by a line manager to achieve the objectives for which he/she has been assigned resources and is accountable. Authority is the power to make decisions, and to effect and approve change. Functional Authority is the right to give direction within the Civil Aviation service line. For clarity, this includes those activities which cross organizational lines. Functional Direction is the exercise of functional authority by promulgating, and monitoring compliance with, national policies and procedures, and providing guidelines and advice respecting interpretation and implementation. Functional Specialists have the authority to provide advice and direction within their area of responsibility. Functional Specialists might or might not occupy positions having management or supervisory responsibilities Line Authority is the right of a line manager to command and commit resources, and to direct activities. Principles:
Responsibilities and Accountability: National
Regional
Implementation: The DGCA may communicate with and make commitments to national, international and foreign companies, individuals, associations, agencies and organizations in respect of program issues which do not affect Regional resource commitments. RDCAs may communicate with and make commitments to national, international and foreign companies, individuals, associations, agencies and organizations, or the regional components of national associations, agencies and organizations, provided such commitments are consistent with national program direction, objectives, policy, procedures and guidelines. Decisions respecting all other communications and commitments are to be taken only after consultation between the RDCAs and the DGCA. Functional direction is typically, although not exclusively, exercised between Regional management and supervisory personnel and Functional Directors and Specialists. Functional Directors and Specialists will consult their regional counterparts on all issues relating to functional authority and direction, especially where the direction would change the planned utilization of resources. While developing policies and procedures, Functional Specialists shall consult Regional Managers and prepare an impact statement identifying:
Functional Specialists and Regional Managers shall discuss the impact statement before completing the policy in order to determine the best method of implementation. Formal communication of policies, guidelines, advice and reports from Functional Directors are distributed to the appropriate Regional Manager. Resolution of Issues: While the conventional practice of attempting to resolve issues at the lowest practical organizational level should continue, unresolved issues shall be addressed as follows. Disagreement between a Regional Manager and a Functional Director concerning decisions taken or proposed, a planned course of action, the substance or intent of a proposed or existing policy, or the availability of the resources to implement the policy, will be referred, if necessary, to the RDCA and the DGCA for resolution. Further Information: Robert Sincennes Art LaFlamme Effective date: February 1, 2000 |
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