Information Management

At the national/corporate level, Information Management’s responsibilities include all components of IM planning, policy, procedures, monitoring, reporting and training. Information Management also delivers a full range of services, including research and information, electronic document management, database support, data management, and records and mail management.

Computer Operations and Network Services

At the national/corporate level, Computer Operations and Network Services’ responsibilities include delivery of all components of computer operations and network service infrastructure, including planning, policy, procedures, monitoring, reporting and training.

Application Management Services

At the national/corporate level, Application Management Services is responsible for all aspects of planning, policy, procedures, monitoring, reporting and training in the areas of informatics application development and maintenance, as well as the provision of Internet/Intranet Web site technical administration and support services. Application Management Services also delivers a full range of application development and maintenance services to the business lines, based on negotiated service level agreements and funding.

Architecture and Planning/GOL

At the national/corporate level, IM/IT Architecture and Planning/GOL is responsible for all components of IM/IT architecture, research and development, IM/IT standards and policies, business transformation and service improvement, as well as IM/IT and GOL strategy, vision and integration.

Security and Infrastructure Planning

At the national/corporate level, IT/IM Security and Infrastructure is responsible for managing the development and delivery of the IT/IM Security program to identify and mitigate threats, risks and vulnerabilities; carrying out requirement analysis and business case development to obtain infrastructure project funding; acting as project technical authority on approved major and minor IT/IM projects; and directing the life cycle management of corporate IT/IM infrastructure.  In addition, the Branch assists the Departmental Security Officer (DSO) in the performance of his duties with respect to the coordination of Transport Canada’s Corporate Security program.