Canadian Coast Guard

SERVICES

MARINE TELEPHONE SERVICE

General

This service enables a person aboard ship to speak directly to any person ashore, or vice versa, as in ordinary long distance telephone calls. The service is an extension of the public telephone system to ships at sea through MCTS Centres. For procedures in establishing contact with MCTS Centres refer to “Radiotelephone Procedures”. No distinction is made in regard to day, night or Sunday calls. Collect calls are admissible in either direction, ship to shore or shore to ship. This service applies only to Inuvik MCTS Centre as this service has been discontinued entirely at the Comox, Prince Rupert, Tofino, Vancouver and Victoria MCTS Centres.

Radiomedical Calls

Masters of ships may obtain medical advice by calling a MCTS Centre and request to be connected to a medical doctor. The Canadian Coast Guard will connect the vessel to the appropriate medical authority via the Marine Telephone System. The Canadian Coast Guard absorbs the cost of this service.

Placing a Marine Telephone Call

Ship to Shore

1.Listen to make sure that the MCTS Centre is not busy with another ship.

2.Call the MCTS Centre and when communication has been established give the following:

(a)Name of the city being called.

(b)Name and/or telephone number of the person being called, and if the call is to be made “collect”.

(c)Name of the caller or the number of the caller’s telephone company credit calling card (if applicable).

3.When the call is completed, sign off, using the name and call sign of the ship.

4.When first placing the call, if a ship radio operator is unable to compute the charges which should be collected, request the MCTS Centre to “Report Charges”. The MCTS Centre will then relay this information to the ship at the end of the call.

Shore to Ship

1.Dial “0 (zero)” and ask for the “Marine Operator”.

2.Give the “Marine Operator” the following information:

(a)Name of the person and ship being called and if the call is to be made “collect”.

(b)Name of the city and the telephone number from which the call is being made and number of the caller’s telephone company credit calling card (if applicable).

Receiving a Marine Telephone Call

1.When you hear your ship being called, reply, giving your ship’s name and call sign.

At the end of the conversation, sign off by announcing the name and call sign of your vessel.