There are several options available to you if you would like to submit an inquiry, share your ideas on how to improve the Canada Health Portal, or voice your thoughts and opinions.

• E-mail
• Telephone
• Facsimile
• Mail

E-mail
Health@canada.gc.ca

If you provide a return e-mail address, you can expect a response within one Canadian business day.

For reasons of security and privacy, we ask you not to send us any personal or confidential information, such as your social insurance number, home or business address, or departmentally-assigned case or file numbers. We would also like you to be aware that we cannot forward e-mail messages on your behalf and that we cannot accept and process changes of address.

Canada Health Portal Toll-Free Service
You can call our toll-free telephone number between 8 a.m. and 8 p.m. Canadian Eastern Standard Time, Monday to Friday, and receive assistance from an information officer in your choice of English or French.

In Canada
1 (888) 839-0348
TTY/TDD 1 800 465-7735

Facsimile
1 (613) 941-1827
If you fax your message to the Canada Health Portal, you can expect a response within one Canadian business day.
Long-distance charges will apply.

Mail
You can mail us at:
Service Canada
Ottawa, Ontario
K1A 0J9
Attn: Canada Health Portal