Here are some explanations and tips to help you make the best use of this site.

If you find that you are still unable to locate the information you require, please use Contact Us to get in touch directly.

WHAT THE MENU SELECTIONS MEAN:

Selections in Black Across The Top of the Screen:
The links across the top of each page are available no matter where you are on the CIDA site. Here's what happens when you choose one of these selections:

Français takes you to the French-language equivalent of any page you happen to be on.

Search provides you with a powerful tool for finding exactly the information you want on the CIDA site. If you need help in using "Search", consult the Guide provided on the search screen.

Help brings you to the page you are reading right now!

Contact Us tells you about additional ways to obtain information about CIDA and enables to make comments and ask questions.

Canada Site takes you to the Government of Canada Main Menu – the gateway to all federal government Internet resources.

Selection in Yellow Across the Top of the Screen:

These are the main subject headings for the CIDA Web site. Always available while you are on the CIDA Site, these selections make it easy to return to the home (Main Menu) page or to jump to other topic areas.

IMPORTANT NOTICES AND DISCLAIMERS

Copyright
All rights reserved. Permission is granted to electronically copy and to print in hard copy for internal use only. No part of this information may be reproduced, modified, or redistributed in any form or by any means, for any purposes other than those noted above (including sales), without the prior written permission of the Canadian International Development Agency.

External Hyperlinks
Some of the information on this Web site has been provided by external sources. CIDA is not responsible for the quality, merchantability and fitness for a particular purpose of products or services available on external sites and listed or described on our menu; nor is CIDA responsible for the accuracy, reliability or currency of the information contained on the Web site and supplied by external sources.

Official Languages
CIDA is bound by the Official Languages Act and relevant Treasury Board policies and all CIDA Site information is available in both French and English. However, users should be aware that some information on external sites to which we link is available only in the language in which it was provided.

Protecting Your Privacy
The Government of Canada (GoC) and CIDA are committed to respecting the personal privacy of individuals who visit our Web sites. This page summarizes CIDA's Web site privacy policy and practices.

The GoC does not automatically gather any personal information from you, such as your name, phone number, e-mail or street address during your visit to its Web sites. This information is only obtained if you supply it voluntarily, usually through contacting us via e-mail, or registering in a secure portion of the site.

All personal information you do provide is protected under the federal Privacy Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information.

Some institutions within the GoC use software that receives and records the Internet Protocol (IP) addresses of computers that have connected with their Web sites. In such instances, institutions make no attempt to link these addresses with the identity of individuals visiting GoC sites.

The GoC does not regularly use ‘cookies’ to track how visitors use the Web sites of individual institutions. Whenever we enable ‘cookies’ to facilitate your transactions, we will first inform you. (Note: Cookies are files that a Web site can place on your hard drive, without your knowledge, to monitor your use of that site.)

Visitor information is not disclosed to anyone except GoC personnel who need the information, e.g., to respond to a request. The information you give us will be shared with another government department ONLY if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.

CIDA is a participant in the GoC Public Key Infrastructure (PKI), which gives you the opportunity to communicate with the Department in a confidential manner.

Questions or comments regarding this policy, or the administration of the Privacy Act within CIDA may be directed by e-mail info@acdi-cida.gc.ca to the CIDA Web Master. If you are not satisfied that we have adequately respected your privacy, you may wish to contact the Office of the Privacy Commissioner by calling 1-800-267-0441 or via the Internet at www.privcom.gc.ca