Preface
Human Resources management Framework
The Human Resources Management Vision for the Public Service
Four Key Results Areas
Leadership
Mission and Vision Managing for Results Values and Ethics Effective Relationships
A Productive Workforce
Service Delivery Clarity of Responsibilities Organization of Work Employment Strategies
An Enabling Work Environment
Supportive Culture Respect for the Individual Communication Well-being and Safety
A Sustainable Workforce
Human Resources Planning and Analysis Learning and Development Workload Management Compensation
Human Resources Management Capacity
Support from Human Resources Specialists Appropriate Policies and Programs Tools and Techniques
Eight General Indicators of a Good Performance Measurement System
Measurement Tools and Sources of Information for Human Resources Management
